Veterinary Receptionist / Client Service Representative

South Shores Animal Hospital; Las Vegas (NV); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Life Insurance

Disability insurance

EAP

401k with company match

Paid time off

Job summary

South Shores Animal Hospital in Las Vegas, NV is seeking an outgoing Veterinary Receptionist to be the welcoming face of our hospital. You will manage appointments, patient flow, and payments, while delivering compassionate service and accurate information to clients.

This part-time role requires excellent communication and organizational skills within a team-driven environment. Compensation is $14–$16 per hour, with benefits including health insurance, life insurance, disability, EAP, 401k with

Qualifications

• Previous experience in a customer service, reception, or client-facing role.
• Veterinary receptionist or healthcare-related experience preferred.
• Proficiency in multi-line phone systems and assisting in-person clients.
• Strong verbal and written communication, organization, and time management.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and patient flow, coordinate calendars.
• Handle multi-line phones, in-person interactions, and payments.
• Provide essential information about services and support clients accordingly.

Skills

Customer service

Phone system

Communication

Organization

Scheduling

Payment processing

Teamwork

Job description

Veterinary Receptionist / Client Service Representative

Las Vegas, NV

South Shores Animal Hospital is seeking an outgoing Veterinary Receptionist to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 14 - $16 per hour, for each hour worked
• This is a part-time position, with availability needed on Mondays & Tuesdays from 8am-6pm and Saturdays from 8am-4pm.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous experience in a customer service, reception, or client-facing role
• Veterinary receptionist or healthcare-related experience preferred
  
• Proficiency in the following skills:
  
  • Ability to manage a multi-phone line system while assisting in-person clients
    
  • Exceptional verbal and written communication skills
    
  • Strong organizational and time management skills
    
  • Experience scheduling appointments and coordinating calendars preferred
    
  • Ability to accurately process payments and maintain financial records
    
  • Positive attitude and willingness to collaborate with a team

About South Shores Animal Hospital:

South Shores Animal Hospital is an AAHA accredited, 7-doctor, full-service small animal hospital located in the Summerlin area of Las Vegas, Nevada. We strive to provide warm, compassionate, high-quality care in additional to excellent client service. We offer medical care, boarding, and grooming for small animals as well as exotics, and have rehabilitation and reproduction services available. Our hospital is well equipped with digital x-ray, ultrasound, surgical laser & cold laser, and recently underwent an expansion of our treatment area. Our dedicated team is supportive, easy going and fun to work with.

Pay Range

$14 - $16 USD

South Shores Animal Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.