Veterinary Receptionist / Client Service Representative

Western Veterinary Partners; Las Vegas (NV); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k with company match

Paid time off

Job summary

South Shores Animal Hospital is seeking a friendly Veterinary Receptionist to greet clients, manage scheduling, and support patient flow in a fast-paced environment. The role requires strong communication, organization, and a teamwork mindset to deliver excellent service.

Part-time position with defined shifts, offering a competitive hourly rate and a comprehensive benefits package for eligible staff. Training and support are provided to ensure smooth operations and patient care.

Qualifications

• Previous experience in a customer service, reception, or client-facing role.
• Veterinary receptionist or healthcare-related experience preferred
• Proficiency with multi-line phone systems, scheduling, and payment processing

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions; assist clients with information about services.
• Process transactions and maintain financial records.
• Collaborate with team to provide exceptional client service.

Skills

Customer service

Reception/front desk

Multi-line phones

Scheduling

Payments processing

Communication

Team player

Job description

Veterinary Receptionist / Client Service Representative

Las Vegas, NV

South Shores Animal Hospital is seeking an outgoing Veterinary Receptionist to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 14 - $16 per hour, for each hour worked
• This is a part-time position, with availability needed on Mondays & Tuesdays from 8am-6pm and Saturdays from 8am-4pm.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous experience in a customer service, reception, or client-facing role
• Veterinary receptionist or healthcare-related experience preferred
  
• Proficiency in the following skills:
  
  • Ability to manage a multi-phone line system while assisting in-person clients
    
  • Exceptional verbal and written communication skills
    
  • Strong organizational and time management skills
    
  • Experience scheduling appointments and coordinating calendars preferred
    
  • Ability to accurately process payments and maintain financial records
    
  • Positive attitude and willingness to collaborate with a team

About South Shores Animal Hospital:

South Shores Animal Hospital is an AAHA accredited, 7-doctor, full-service small animal hospital located in the Summerlin area of Las Vegas, Nevada. We strive to provide warm, compassionate, high-quality care in additional to excellent client service. We offer medical care, boarding, and grooming for small animals as well as exotics, and have rehabilitation and reproduction services available. Our hospital is well equipped with digital x-ray, ultrasound, surgical laser & cold laser, and recently underwent an expansion of our treatment area. Our dedicated team is supportive, easy going and fun to work with.

#LI-RX1

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$14 - $16 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.