Veterinary Receptionist/Client Service Representative

Western Veterinary Partners; Dallas (OR); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health package

Life insurance and disability

401k with company match

Paid time off

Job summary

Dallas Animal Clinic in Dallas, Oregon seeks a Veterinary Receptionist/Client Service Representative to welcome clients and manage front-desk duties. You will handle appointments, patient flow, multi-line phones, and transactions while delivering compassionate, organized service.

This part-time role offers benefits and a supportive team in a busy veterinary setting. The ideal candidate thrives on excellent communication and teamwork to ensure a positive client experience.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Excellent verbal and written communication abilities are expected.
• Ability to manage multiple tasks and maintain accuracy in a fast-paced setting.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions at the front desk.
• Process transactions and assist clients with information about services.
• Create exceptional client experiences and support a collaborative team environment.

Skills

Communication skills

Compassionate service

Organizational skills

Payment processing

Team player

Job description

Veterinary Receptionist/Client Service Representative

Dallas Animal Clinic is seeking an outgoingVeterinary Receptionist/Client Service Representativeto serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $17.00-18.00per hour, for each hour worked
• This is a part-time position, with a flexible schedule and availability needed every Saturday and 1-2 shifts during the week (M-F) .

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team

About us:

Dallas Animal Clinic, nestled in the heart of Dallas, Oregon, is committed to providing top-notch veterinary care for pets in a warm and welcoming atmosphere. With a team of five skilled veterinarians and compassionate staff, they offer a wide range of services tailored to meet the individual needs of each furry companion. From routine check-ups and vaccinations to advanced diagnostics and surgical procedures, Dallas Animal Clinic prioritizes the health and well-being of pets while nurturing strong bonds with their owners. As a trusted partner in pet healthcare in the local community, they strive to ensure every pet receives the highest standard of care and attention.

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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$17 - $18 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.