Veterinary Receptionist & Client Care Champion

Southeast Veterinary Hospital; Saint Augustine, Northern (FL, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k retirement options

Life Insurance

Disability

Employee Assistance Program (EAP)

Discounted veterinary care

Teladoc access

Job summary

Southeast Veterinary Hospital in historic St. Augustine, FL is seeking a receptionist to welcome clients, manage appointments, and support smooth front-desk operations. Join a boutique-style practice dedicated to high-quality care and compassionate client service.

You’ll handle calls, appointment flow, and light financial tasks, while educating pet owners on preventive care and hospital services. Weekend availability is required in a team-friendly environment.

Qualifications

• Passion for customer service and love for animals.
• Strong communication and ability to stay calm under pressure.
• Excellent organization with multitasking in a fast-paced setting.
• Team-oriented, able to work independently when needed.
• Experience with veterinary software preferred; some weekend/holiday shifts required.

Responsibilities

• Manage multi-line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on preventive care and services.

Skills

Customer service

Communication skills

Organization

Team player

Tools

Veterinary software

Job description

Southeast Veterinary Hospital in historic St. Augustine, FL is seeking a receptionist to welcome clients, manage appointments, and support smooth front-desk operations. Join a boutique-style practice dedicated to high-quality care and compassionate client service.

You’ll handle calls, appointment flow, and light financial tasks, while educating pet owners on preventive care and hospital services. Weekend availability is required in a team-friendly environment.