Veterinary Receptionist: Care, Coordination & Growth

Fullerton Animal Hospital; Carney (MD); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access 24/7

Discounted pet care

Job summary

Fullerton Animal Hospital in Nottingham, MD, is seeking a friendly receptionist to be the director of first impressions. You will manage a multi-line phone system, greet clients, handle payments, and coordinate appointments while maintaining accurate records.

The role requires strong communication, organization, and a genuine love for animals, with a flexible schedule including some weekends/holidays. We offer a comprehensive benefits package within Mission Pet Health’s network, including

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills in stressful situations.
• Strong organizational abilities to prioritize and multitask.
• Team-oriented mindset with ability to work independently or with direction.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Manage a multi-line phone system, greet clients, and reflect compassionate care in interactions.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventive care and other hospital services to ensure pets receive optimal care.
• Be a calming, empathetic presence for clients and treat each pet with care.

Skills

Customer service

Excellent communication

Organizational skills

Collaborative

Veterinary software experience

Job description

Fullerton Animal Hospital in Nottingham, MD, is seeking a friendly receptionist to be the director of first impressions. You will manage a multi-line phone system, greet clients, handle payments, and coordinate appointments while maintaining accurate records.

The role requires strong communication, organization, and a genuine love for animals, with a flexible schedule including some weekends/holidays. We offer a comprehensive benefits package within Mission Pet Health’s network, including