Veterinary Receptionist: Calm, Client‑Focused, No Weekends

East Louisville Animal Hospital; Occidental (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer match

Pet care discounts

Uniform allowance

Job summary

Occidental Veterinary Hospital in Occidental, CA is seeking an experienced Veterinary Receptionist to join a supportive, drama-free team in a small-town setting.

Responsibilities include greeting clients, answering phones, scheduling, check-ins/outs, payments, and coordinating prescription refills, with training provided on our software.

If you are resilient, team-focused, and able to stay calm under pressure, we’d love to meet you.

Qualifications

• At least 1 year of veterinary reception or veterinary clinic experience (required)
• Strong communication and customer service skills
• Ability to remain calm, professional, and organized in a busy environment
• Comfortable using veterinary practice software (training provided on our system)
• Reliable, mature, and team-oriented with a positive attitude

Responsibilities

• Greeting clients and creating a welcoming, professional first impression
• Answering phones and scheduling appointments
• Managing check-ins and check-outs
• Collecting payments and processing invoices
• Coordinating prescription refills and medical record requests
• Communicating clearly with clients and the veterinary team
• Helping ensure daily operations run smoothly and efficiently

Skills

Veterinary reception

Customer service

Communication

Teamwork

Calm under pressure

Tools

Vet software

Job description

Occidental Veterinary Hospital in Occidental, CA is seeking an experienced Veterinary Receptionist to join a supportive, drama-free team in a small-town setting.

Responsibilities include greeting clients, answering phones, scheduling, check-ins/outs, payments, and coordinating prescription refills, with training provided on our software.

If you are resilient, team-focused, and able to stay calm under pressure, we’d love to meet you.