Veterinary Receptionist

East Louisville Animal Hospital; Occidental (CA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer match

Pet care discounts

Uniform allowance

Job summary

Occidental Veterinary Hospital in Occidental, CA is seeking an experienced Veterinary Receptionist to join a supportive, drama-free team in a small-town setting.

Responsibilities include greeting clients, answering phones, scheduling, check-ins/outs, payments, and coordinating prescription refills, with training provided on our software.

If you are resilient, team-focused, and able to stay calm under pressure, we’d love to meet you.

Qualifications

• At least 1 year of veterinary reception or veterinary clinic experience (required)
• Strong communication and customer service skills
• Ability to remain calm, professional, and organized in a busy environment
• Comfortable using veterinary practice software (training provided on our system)
• Reliable, mature, and team-oriented with a positive attitude

Responsibilities

• Greeting clients and creating a welcoming, professional first impression
• Answering phones and scheduling appointments
• Managing check-ins and check-outs
• Collecting payments and processing invoices
• Coordinating prescription refills and medical record requests
• Communicating clearly with clients and the veterinary team
• Helping ensure daily operations run smoothly and efficiently

Skills

Veterinary reception

Customer service

Communication

Teamwork

Calm under pressure

Tools

Vet software

Job description

Occidental Veterinary Hospital is growing, and we’re looking for an experienced Veterinary Receptionist to join our supportive, drama-free, and non-corporate team in the beautiful town of Occidental, CA.

We’re looking for someone who is resilient, grounded, mature, and truly a team player—someone who can stay calm under pressure, communicate clearly, and support both clients and coworkers with professionalism and kindness.

Why You’ll Love It Here:

• No Weekends – Enjoy a real work-life balance

• Supportive Team Culture – We genuinely support one another and work well as a team

• Small Town, Big Heart – Serve pets and clients in a charming, close-knit community

• Competitive Pay & Benefits – We value experience and take care of our people

Benefits Include:

• Health, dental, and vision insurance

• Paid time off and paid holidays

• 401(k) with employer match

• Pet care discounts

• Uniform allowance

What You’ll Be Doing:

This is a fast-paced, client-facing role that requires prior veterinary experience. Responsibilities include:

• Greeting clients and creating a welcoming, professional first impression

• Answering phones and scheduling appointments

• Managing check-ins and check-outs

• Collecting payments and processing invoices

• Coordinating prescription refills and medical record requests

• Communicating clearly with clients and the veterinary team

• Helping ensure daily operations run smoothly and efficiently

What We’re Looking For:

• At least 1 year of veterinary reception or veterinary clinic experience (required)

• Strong communication and customer service skills

• Ability to remain calm, professional, and organized in a busy environment

• Comfortable using veterinary practice software (training provided on our system)

• Reliable, mature, and team-oriented with a positive attitude

We’re Not Just Filling a Job—We’re Building a Team.

If you’re an experienced veterinary receptionist who values teamwork, stability, and a healthy work environment, we’d love to meet you.