Veterinary Receptionist / Assistant - Port Orchard, WA

Vetcor; United States; Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Tuition support

Referral bonus

Job summary

Woodside Animal Hospital in Port Orchard, WA is hiring a Veterinary Receptionist / Veterinary Assistant for a unique hybrid role.

The position blends front desk responsibilities with hands‑on assisting the medical team. You will welcome clients, help schedule appointments, and support doctors and technicians during procedures. A four‑day workweek and some Saturdays are typical. This role suits energetic team players who enjoy variety and pets.

Qualifications

• Experience in customer service in a veterinary setting preferred.
• Ability to multitask in a busy front desk and clinical environment.
• Strong communication and compassion when interacting with clients and pets.

Responsibilities

• Greet clients and their pets with a warm, professional attitude.
• Answer phones, triage questions, and schedule appointments.
• Process payments and provide information about services and fees.

Skills

Animal care

Customer service

Multitasking

Team player

Attention to detail

Job description

Locations: Port Orchard, Washington

Categories: Client Care

Who we are:

Woodside Animal Hospital is Hiring!

Position Details

Role: Veterinary Receptionist / Veterinary Assistant

Status: Full-time

Salary: $18.00-$20.00 per hour, depending on experience and qualifications

Schedule: Four days per week; some Saturdays required

Benefits Highlights

• Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and referral bonuses help support your goals today and in the future.
• Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental insurance options, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable pet care benefits help support your well-being both at work and beyond.
• Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, state license reimbursement, VTNE exam fee reimbursement, continuing education support, uniform allowance, and access to Vetcor’s TechLife community help you continue learning, building your skills, and growing your veterinary career.
• Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, employee discounts, and a four-day workweek help support a healthy balance between work and life outside the hospital.

Veterinary Assistant Who Also Loves People? This Job Is for You!

This is not a “sit-at-the-front-desk-all-day” job. This unique hybrid position combines hands‑on Veterinary Assisting with Client Service. You’ll spend part of your day working directly with our patients and medical team, and part of your day helping our clients and keeping the front desk running smoothly.

Do you love both people AND pets? Are you happiest when you’re busy, helping wherever you’re needed, and part of a team that genuinely cares about what they do? Woodside Animal Hospital is looking for a Veterinary Receptionist / Veterinary Assistant to join our team in a unique hybrid role that combines client service with hands‑on veterinary assisting.

This is a great position for someone who enjoys variety and doesn’t want to spend their entire day behind a desk. One moment you may be welcoming a client and answering phones, and the next you may be helping restrain a patient, preparing for a procedure, monitoring hospitalized pets, or assisting our technicians and doctors.

Why Our Veterinary Receptionists / Assistants Love It Here

• A unique hybrid role that combines client service with hands‑on veterinary assisting
• A four‑day workweek with approximately 35‑40 hours per week
• A fast‑paced environment where no two days are exactly alike
• The opportunity to work closely with both clients and the medical team
• The opportunity to work closely with both clients and the medical team
• Variety in your day, from front desk responsibilities to direct patient care
• The chance to make a meaningful difference for pets and their families

What Our Veterinary Receptionists / Assistants Do at the Front Desk

• Welcome clients and their pets with a warm, professional attitude
• Answer phones and help triage client questions appropriately
• Schedule appointments and help keep the day running smoothly
• Prepare records and paperwork for appointments
• Process payments and answer questions about routine services and fees
• Provide compassionate support to clients during difficult situations
• Communicate with clients by phone, email, and other correspondence

In the Treatment Area

• Assist doctors and technicians with medical, surgical, and dental procedures
• Safely restrain and handle patients for examinations and procedures
• Monitor hospitalized and post‑anesthetic patients and report concerns
• Prepare treatment areas, equipment, and surgical suites
• Assist with radiology, dentistry, anesthesia, and patient care
• Take heart and respiratory rates and perform other tasks appropriate to your training
• Walk, clean, comfort, and care for hospitalized patients
• Help keep the hospital clean, organized, stocked, and ready for the next patient
• Provide clerical and medical‑record support as needed

The role will vary from day to day, so flexibility, initiative, teamwork, and a willingness to jump in wherever you’re needed are essential.

What You’ll Bring

• Comfort around animals and a genuine enjoyment of caring for them
• A friendly and compassionate approach with clients and coworkers
• An interest in veterinary medicine and eagerness to learn
• The ability to multitask and stay productive in a busy environment
• A team‑player mindset and willingness to help wherever needed
• Strong organization, dependability, and attention to detail
• A calm and empathetic approach, especially when clients or patients are having a difficult day
• A willingness to learn veterinary terminology and communicate professionally with both clients and the medical team

We believe the front desk and medical team are one team working toward the same goal: providing high‑quality, compassionate care to pets and their families.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short‑and‑long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Paid parental leave of up to three weeks of full pay for the birth or adoption of a child after one year of service (full‑time only; in states with paid family leave programs, this benefit does not apply)
• Sick Time / Paid Time Off
• Free/discounted lab work for employee pets
• Pet discounts on services and products

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance
• Access to Vetcor’s TechLife community

Lifestyle Benefits

• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

If you enjoy a fast‑paced day, like having a variety of responsibilities, and want a position where no two days are exactly alike, we’d love to meet you. Join a team that works hard, laughs together, and truly cares about the pets and people who walk through our doors.

Diversity, equity, inclusion, and belonging are core values at Woodside Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.