Veterinary Receptionist/Assistant - Washington, PA

Meadowlands-Veterinary-Hospital-; North Strabane Township (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Dental & vision coverage

Paid parental leave

Paid time off

Pet discounts

Job summary

Meadowlands Veterinary Hospital is seeking an experienced Veterinary Receptionist/Assistant to join our team. You’ll work a 7–8 hour day Monday through Friday, with rotating Saturdays so most weekends are yours. There are no on-call shifts or holiday hours, and lunch breaks are a priority.

You’ll move between front desk and patient care, with growth opportunities, mentoring, and a supportive culture that values exceptional patient care and client service.

Qualifications

• Previous experience as a Veterinary Receptionist/Assistant or in a similar veterinary role
• Excellent customer service and communication skills
• Comfort with animal handling and supporting patient care
• Strong organizational and multitasking skills in a busy environment
• Attention to detail and accurate record-keeping
• Confidence using computers and practice management software
• Compassion and professionalism in sensitive or difficult conversations
• A team-first attitude and willingness to help wherever needed
• Availability for rotating Saturday shifts
• A genuine love for animals and the people who care for them

Responsibilities

• Welcome clients and their pets warmly and create a positive experience from the moment they arrive
• Answer phones, schedule appointments, and help clients with questions
• Check clients and patients in and out efficiently
• Process payments and keep client and patient records accurate
• Relay messages and coordinate with veterinarians and team members to keep the day running smoothly
• Help with prescription and food requests according to hospital procedures
• Assist the medical team with exam room support and patient care as needed
• Help safely handle and restrain patients during exams and procedures
• Keep the reception area, exam rooms, and treatment areas clean, stocked, and organized
• Communicate clearly and compassionately with clients, including during emotional moments
• Support your teammates and pitch in wherever needed

Skills

Customer service

Communication

Animal handling

Organizational skills

Multitasking

Record-keeping

Computer skills

Compassionate professionalism

Team player

Rotating Saturdays

Tools

Practice management software

Job description

Who we are

Meadowlands Veterinary Hospital is Hiring an Experienced Veterinary Receptionist/Assistant!

Position Details

Role: Experienced Veterinary Receptionist/Assistant

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Monday–Friday, 7–8 hour days, with rotating Saturdays so you have most weekends off. No on-call shifts or holiday hours.

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love outstanding patient care and exceptional client service, and also love predictable schedules and actual lunch breaks? Meadowlands Veterinary Hospital would love to hear from you!

Meadowlands Veterinary Hospital is a well-established practice that takes real pride in excellent patient care and exceptional client service. We’re looking for a full-time Experienced Veterinary Receptionist/Assistant to join our fantastic team.

You’ll work 7–8-hour days, Monday through Friday, and Saturdays rotate, so most of your weekends are your own. There are no on-call shifts or holiday hours. Work-life balance here isn’t a buzzword; it’s built into the schedule.

If you’re an experienced Veterinary Receptionist/Assistant who enjoys moving between the front desk and patient care, and you want to grow with a compassionate, supportive team, we’d love to meet you.

Why Our Veterinary Receptionists/Assistants Love It Here

• A predictable Monday–Friday schedule with rotating Saturdays, so most weekends are yours
• No on-call shifts and no holiday hours
• Actual lunch breaks, really
• Scheduling flexibility that supports a healthy work-life balance
• A well-established practice known for exceptional patient care and client service
• A clinic culture of compassion and support that celebrates your unique awesomeness
• Mentoring and support as you grow and advance your career (the more you know, the better off we all are!)
• Variety from working at the front desk and alongside the medical team
• Occasional coffee runs and meals on us

What Our Veterinary Receptionists/Assistants Do

• Welcome clients and their pets warmly and create a positive experience from the moment they arrive
• Answer phones, schedule appointments, and help clients with questions
• Check clients and patients in and out efficiently
• Process payments and keep client and patient records accurate
• Relay messages and coordinate with veterinarians and team members to keep the day running smoothly
• Help with prescription and food requests according to hospital procedures
• Assist the medical team with exam room support and patient care as needed
• Help safely handle and restrain patients during exams and procedures
• Keep the reception area, exam rooms, and treatment areas clean, stocked, and organized
• Communicate clearly and compassionately with clients, including during emotional moments
• Support your teammates and pitch in wherever needed

Responsibilities may vary based on hospital needs as well as your experience, training, certifications, credentials, and assigned responsibilities.

What You’ll Bring

• Previous experience as a Veterinary Receptionist/Assistant or in a similar veterinary role
• Excellent customer service and communication skills
• Comfort with animal handling and supporting patient care
• Strong organizational and multitasking skills in a busy environment
• Attention to detail and accurate record-keeping
• Confidence using computers and practice management software
• Compassion and professionalism in sensitive or difficult conversations
• A team-first attitude and willingness to help wherever needed
• Availability for rotating Saturday shifts
• A genuine love for animals and the people who care for them

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist/Assistant who wants a great team, a predictable schedule, and the occasional free coffee, we’d love to hear from you.

Diversity, equity, and inclusion are core values of Meadowlands Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.