Veterinary Receptionist/Assistant - Auburn, ME

Auburn Animal Center; Auburn (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

4-day workweek

No nights or weekends

Tuition support program

401(k) matching

Roth retirement plan

Pet-care benefits

Discount program

Job summary

Auburn Animal Center is seeking an experienced Veterinary Assistant/Receptionist to join our friendly team. You’ll connect with clients at the front desk and assist the clinical team in daily patient care.

We offer a 4-day workweek with no nights, weekends, on-call shifts, or holiday hours, plus a strong benefits package and opportunities for professional growth within a supportive practice.

Qualifications

• Experience as veterinary assistant or receptionist.
• Strong communication and customer service skills.
• Caring, empathetic approach with clients and pets.

Responsibilities

• Provide friendly, compassionate service to clients and their pets.
• Create a welcoming experience from check-in to check-out.
• Support veterinarians and clinical team with patient care.
• Assist with safe handling and restraint of patients.
• Prepare exam and treatment areas for appointments.
• Assist with front-desk and reception duties as needed.
• Maintain accurate client and patient records.
• Communicate clearly with clients and team members.

Skills

Veterinary experience

Customer service

Excellent communication

Team player

Empathy

Job description

Who we are

Auburn Animal Center is Hiring an Experienced Veterinary Assistant/Receptionist!

Position DetailsRole: Experienced Veterinary Assistant/ReceptionistStatus: Full-timeCompensation: A flexible approach to compensation that reflects your skill set and future performanceSchedule: 4-day workweek with no nights, weekends, on-call shifts, or holiday hours

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and referral bonus program

Wellness & Peace of Mind: Medical, dental, and vision coverage; supplemental insurance options; Sick Time / Paid Time Off; paid parental leave for eligible full-time employees; and employee pet-care benefits

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, Employee Assistance Program, and employee discount program

Do you consider cat hair a fashion accessory and introduce yourself to strangers’ dogs?

Have you ever forgotten Mom’s address but somehow know every dog on your block? If so, the team at Auburn Animal Center wants to talk!

Auburn Animal Center is looking for an experienced Veterinary Assistant/Receptionist to join our fantastic team. This dual role is perfect for someone who enjoys connecting with clients just as much as caring for their pets. Whether you’re helping at the front desk or supporting the clinical team, you’ll play an important role in creating a positive experience for everyone who walks through our doors.

We take employee well-being seriously. Ever wonder what it would be like to work in veterinary medicine and still have a life outside of work? Around here, we know all about it. With 4-day workweeks, no nights or weekends, no on-call shifts, and no holiday hours, we believe great patient care and a healthy work-life balance can go paw in paw.

Why Our Veterinary Assistants / Receptionists Love It Here

• Enjoy a 4-day workweek that leaves room for life outside the clinic
• No nights, weekends, on-call shifts, or holiday hours
• Work with a team that genuinely appreciates and supports one another
• Enjoy regular lunch breaks and a breakroom stocked with drinks and snacks
• Look forward to occasional coffee runs, ice cream parties, and team meals
• Celebrate birthdays, new babies, anniversaries, and other important life events together
• Bring your personality to work in a culture that celebrates your unique awesomeness
• Receive mentoring and support as you continue to grow your veterinary career
• Occasionally participate in a midday dance party — because some days simply call for one

What Our Veterinary Assistants / Receptionists Do

• Provide friendly, compassionate service to clients and their pets
• Help create a welcoming and positive experience from check-in through check-out
• Support veterinarians and the clinical team with patient care
• Assist with safe, compassionate patient handling and restraint
• Help prepare exam and treatment areas for appointments and procedures
• Support the team with day-to-day veterinary assistant responsibilities
• Assist with front-desk and reception responsibilities as needed
• Communicate clearly and professionally with clients and fellow team members
• Help keep patient and client information accurate and organized
• Work collaboratively with the entire hospital team to keep the day running smoothly
• Provide empathy and compassion to clients, patients, teammates, and yourself
• Contribute to a positive, supportive, and fun workplace culture

What You’ll Bring

• Previous veterinary assistant and/or veterinary reception experience
• A genuine love for animals and the people who care for them
• Strong communication and customer service skills
• A caring, compassionate, and empathetic approach
• Comfort working with both clients and patients
• Strong organizational and multitasking skills
• Ability to work collaboratively in a team environment
• A willingness to learn, grow, and encourage the growth of others
• A positive attitude — because with the right cattitude, anything is pawsible
• A sense of humor and willingness to enjoy yourself while still providing excellent care
• An appreciation for a workplace where genuinely supporting one another is more than a motivational poster on the wall

The Extras You’ll Actually Feel

• Flexibility with scheduling to support a healthy work-life balance
• 4-day workweeks
• No nights, weekends, on-call shifts, or holiday hours
• Regular lunch breaks
• A breakroom stocked with drinks and snacks
• Occasional coffee runs, ice cream parties, and meals on us
• A clinic culture that celebrates what makes each team member unique
• Mentoring and support as you grow and advance your career
• A team that celebrates life’s important moments together
• The occasional midday dance party

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the Veterinary Assistant/Receptionist we’ve been dreaming of? Awesome! At Auburn Animal Center, you’ll have the opportunity to care for pets, connect with their people, grow professionally, and work alongside a team that believes enjoying your job and having a life outside of it are both pretty important.

Join our team and see the difference we can make in the lives of our people, patients, and clients. We can’t wait to meet you!

Diversity, equity, inclusion, and belonging are core values at Auburn Animal Center and Vetcor. We’re committed to building and sustaining an inclusive and equitable workplace where every team member feels safe being their authentic self, experiences a true sense of belonging, and is empowered to reach their full potential.