Veterinary Receptionist - Auburn, ME

Auburnanimalcenter; Auburn (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Paid parental leave

Employee discount program

Quarterly team bonus

Continuing education allowance

Job summary

Auburn Animal Center is seeking a dedicated Veterinary Receptionist to provide an exceptional client experience and manage daily operations. The role is full-time with four 10-hour shifts, ensuring no nights or weekends. Ideal candidates will possess strong communication skills, multitasking abilities, and a commitment to compassionate client service.

Benefits include competitive pay, 401(k) matching, comprehensive health coverage, and generous paid time off, among others. Join our inclusive team where every member plays a vital role in delivering outstanding care.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Reliability, professionalism, and a positive attitude.

Responsibilities

• Provide an exceptional client experience from check‑in through check‑out.
• Manage multiple phone lines and client communications.
• Schedule appointments and maintain an efficient daily calendar.
• Process payments and discuss payment options with clients.
• Ensure the reception area remains clean, organized, and welcoming.

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Tools

Avimark

Job description

At Auburn Animal Center, we are known for serving our patients and clients with compassion, empathy and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

We are searching for someone who brings a positive attitude, exceptional communication skills, strong multitasking abilities, and a passion for delivering outstanding client service. Whether you already have veterinary experience or come from another fast‑paced customer‑service environment, we are willing to train the right person who is eager to learn and become an important part of our hospital team.

Role Summary

• Position: Veterinary Receptionist
• Status: Full‑time
• Schedule: Four 10‑hour shifts per week; no nights or weekends
• Compensation: Negotiable based on experience

Benefits Highlights

• Competitive pay with 401(k) matching and tuition support
• Comprehensive medical, dental, and vision coverage; optional supplemental insurance
• Up to three weeks of paid parental leave and generous paid time off
• Employee discount program and pet‑related benefits
• Quarterly team bonus program and continuing education allowance
• Six paid holidays and Employee Assistance Program

Responsibilities

• Provide an exceptional client experience from check‑in through check‑out.
• Manage multiple phone lines and client communications.
• Schedule appointments and maintain an efficient daily calendar.
• Process payments and discuss payment options with clients.
• Maintain accurate client and patient information.
• Ensure the reception area remains clean, organized, and welcoming.
• Support the veterinary team in maintaining efficient hospital operations.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Reliability, professionalism, and a positive attitude.
• Ability to thrive in a fast‑paced environment.
• Commitment to compassionate client service.
• Experience in a veterinary hospital preferred.
• Experience with Avimark preferred but not required.
• A willingness to learn, grow, and contribute to a supportive team culture.

Diversity & Inclusion

Diversity, equity, inclusion, and belonging are core values at Auburn Animal Center. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

Optional Extras

• Vetcor University training for skill development and career growth.
• CE allowance and opportunities.
• Tuition assistance program.
• Lend a Hand Program – increased pay to help a sister hospital.
• VetLife Days – rotate to a sister hospital.
• Discounted products for pets.