Veterinary Receptionist/Assistant

New Fairfield Animal Hospital; Fairfield (CT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance (medical, dental, and

vision

Job summary

New Fairfield Animal Hospital is seeking a friendly Veterinary Receptionist and Assistant to join our three-doctor practice. You’ll greet clients, schedule appointments, assist during exams, and help maintain patient records, with a focus on compassionate care.

We offer a predictable 4-day work week, no night shifts, paid time off, 401(k) matching, tuition support, CE opportunities, and pet discounts. Prioritize teamwork and professional growth while delivering excellent service to people and

Qualifications

• Role requires friendly, reliable front-desk and clinical support
• Excellent communication and customer service skills
• Ability to multitask in a busy veterinary setting

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls, and respond promptly to voicemails
• Schedule appointments and manage multi-doctor calendar
• Check patients in/out and process payments
• Educate clients on preventive care and services
• Assist veterinarians during exams, treatments, and procedures
• Maintain accurate patient records and medical charts
• Keep front desk, lobby, kennels, and treatment areas organized

Skills

Strong communication

Client service

Multitasking

Teamwork

Attention to detail

Positive attitude

Availability for rotating Saturdays

Job description

New Fairfield Animal Hospital is Hiring a Veterinary Receptionist and Assistant!

Role: Veterinary Receptionist and Assistant

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: Predictable 4-day work week with rotating Saturdays; no night shifts and one-hour lunch breaks

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a team that feels like family, with a role that keeps every day interesting?

At New Fairfield Animal Hospital, we believe the best veterinary medicine starts with a supportive, positive team culture. Our three-doctor small animal practice is built on collaboration and compassion, and every team member is valued and encouraged to grow.

From wellness visits and vaccines to laparoscopic procedures, orthopedics, and dentistry, every day brings something new to learn. We’re looking for a friendly, motivated Veterinary Receptionist and Assistant who enjoys helping both people and pets. Whether you’re welcoming clients at the front desk or supporting patient care in the treatment area, you’ll play an important role in creating a great experience for everyone.

Why You’ll Love It Here

• Predictable scheduling. A 4-day work week with no night shifts and every other Saturday off.
• Real breaks. One-hour lunch breaks to recharge during the day.
• The best of both worlds. As a Veterinary Receptionist and Assistant, you’ll build skills at the front desk and in the treatment area.
• Mentorship and training. Every Veterinary Receptionist and Assistant gets hands-on training from experienced teammates, with continuing education encouraged.
• A team that celebrates. Holiday lunches, birthday celebrations, outings, games, and team events.
• Be yourself. A culture where positivity, empathy, and teamwork truly matter.

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls, and respond promptly to voicemails
• Schedule appointments, rechecks, and recommended services on a multi-doctor calendar
• Check patients in and out, collect payments, and process invoices
• Communicate hospital policies, pricing, and services, and educate clients on preventive care and next steps
• Handle client concerns with empathy and professionalism
• Assist veterinarians during exams, treatments, and procedures
• Obtain patient histories, vitals, and assessments
• Perform in-house lab testing, including CBC/chemistry, urinalysis, cytology, and fecal testing
• Feed, walk, and care for hospitalized patients
• Maintain accurate patient records and medical charts
• Keep the front desk, lobby, kennels, and treatment areas clean and organized

Responsibilities may vary based on hospital needs as well as your experience, training, certifications, credentials, and assigned responsibilities.

What You’ll Bring

• Strong communication and client service skills
• A compassionate, empathetic approach toward clients, patients, and coworkers
• A positive attitude and willingness to learn
• Ability to multitask and stay organized in a busy environment
• A team-oriented mindset and willingness to both ask for and offer help
• Attention to detail and a commitment to high-quality patient care
• A genuine passion for veterinary medicine and teamwork
• Availability for rotating Saturdays
• Ability to stand for extended periods and lift [Weight] lbs with assistance
• Veterinary technician licensure is welcomed but not required

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Diversity, equity, and inclusion are core values of New Fairfield Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance