Veterinary Receptionist

Southern Veterinary Partners; Westfield (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Southern Veterinary Partners as a Receptionist at All-Star Veterinary Clinic, where you will handle scheduling, record maintenance, and customer service in a compassionate setting. This role requires strong communication, organizational skills, and a flexible schedule. With competitive pay and benefits, you'll be part of a growing team dedicated to animal care.

Benefits

Health care plans

401k Retirement Plan

Paid Time Off

Educational assistance for veterinary technician programs

Discounted veterinary care

Qualifications

• Flexible schedule, including weekends and holidays.
• Ability to work independently and accept guidance.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule appointments and manage calls.
• Maintain accurate client and pet records.
• Provide excellent customer service.

Skills

Veterinary terminology

Organizational skills

Communication skills

Critical thinking

Stress management

Tools

Veterinary software

Job description

All-Star Veterinary Clinic is located in Westfield, IN, and has been serving the community for 18 years. We are a full-service animal hospital providing veterinary care to dogs and cats, including routine medical, surgical, and dental services. Our mission is to offer the latest in veterinary medicine, develop long-term client and patient relationships, and leave a positive legacy in Westfield, Noblesville, and Carmel. We are committed to exceptional care, compassionate service, and the well-being of animals and their owners. If you are passionate and caring, please apply today!

As a Receptionist, you will:

1. Receive and make calls to schedule appointments.
2. Prioritize multiple tasks calmly and efficiently.
3. Maintain accurate client and pet records, including medical history and referrals.
4. Assist clients with instructions, information, invoices, and prescriptions; schedule future visits.
5. Use hospital computer systems to document records and communicate with clients and staff.
6. Manage financial transactions accurately, following cash and credit procedures, and handle opening/closing routines.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health, preventative care, and hospital services to advocate for pets.
9. Maintain a positive attitude in all interactions.
10. Show empathy and treat pets with compassion and respect.

Qualifications and Skills:

• Experience with veterinary software preferred.
• Knowledge of veterinary terminology and procedures.
• Flexible schedule, including some weekends and holidays.
• Ability to work independently and accept guidance.
• Strong organizational skills and critical thinking.
• Excellent verbal and written communication skills, good judgment, and stress management.

Benefits:

• Pay range of $12.35-$20.90/hour based on experience.
• Health care plans (Medical, Dental, Vision).
• Retirement Plan (401k).
• Life Insurance, Short Term Disability, Paid Time Off.
• Educational assistance for veterinary technician programs.
• Teladoc 24/7 access.
• Discounted veterinary care.
• Employee Assistance Program (EAP).
• Opportunities for impact and growth within a supportive team.

Our dedicated team has contributed to our growth, and Southern Veterinary Partners now employs over 8,000 professionals nationwide. We have been recognized as a top workplace and among the fastest-growing companies in America. Join us and make a difference in your community!