Veterinary Receptionist

Veterinary Practice Partners; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary practice is seeking a full-time Veterinary Receptionist to be the first point of contact for clients, providing exceptional customer service while managing appointments and inquiries. The role offers competitive pay, extensive benefits including medical and dental, and a supportive work environment focused on animal care.

Benefits

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Employee pet discount

Paid time off

Qualifications

• Customer service professional experienced in fast-paced environments.
• Ability to communicate clearly and maintain a positive demeanor.

Responsibilities

• Greet clients and manage appointment sign-ins.
• Handle payments and schedule future appointments.
• Answer client inquiries and follow up on appointments.

Skills

Organizational skills

Multitasking skills

Customer service

Education

Experience as a veterinary receptionist or medical office assistant

Job description

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Pure Paws Veterinary Care of Clinton Hill is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What To Expect

As you join our team, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.
  
  

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Tuesday 8am to 7pm, Thursday 8am to 5pm, Friday 8am to 5pm, Saturday 930am to 4pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
  
  

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
  
  

About Pure Paws Veterinary Care Of Clinton Hill

We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospitals are equipped with digital radiography, digital dental radiography, and in-house labs.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary

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