Veterinary Receptionist

Veterinary Practice Partners; East Meadow (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Oath Animal Hospital, part of Veterinary Practice Partners, seeks a full-time front-desk receptionist in East Meadow. You will be the first point of contact, responsible for client interactions and maintaining an organized workspace, supporting a compassionate environment for animal care.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance

Paid time off

401(k) plan for full-time employees

Professional development opportunities

Qualifications

• Previous experience in a veterinary or medical office setting preferred.
• Strong organizational and multitasking skills needed.
• Ability to maintain a calm and professional demeanor crucial.

Responsibilities

• Greet clients and pets, complete appointment check-in.
• Handle payments and schedule future appointments.
• Answer client calls for inquiries and medication refills.

Skills

Customer service

Organizational skills

Multitasking

Professional demeanor

Education

Previous experience as a receptionist or medical office assistant

Job description

Oath Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect:
As you join our mission to offer the best health care options for our patients in a compassionate, friendly, and caring environment,expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary:$15-$19 per hour

Schedule: Weekdays 8-6 and possibly one weekend day 8:30-3:00

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Oath Animal Hospital:
We have a strong focus on culture and team satisfaction, and we foster a collaborative environment where all team members have a say in the decisions we make. Our team is diverse and inclusive; All are welcome!We are looking for team members that are trustworthy and compassionate with a strong work ethic and are looking to strengthen the human animal bond.

Best of Long Island
Medical director and owner, Dr. Michael Funk, has been named Bethpage’s Best Veterinarian on Long Island for 10 years and Oath Animal Hospital is honored to be recognized as Best Pet Hospital on Long Island in 2024, its inaugural year.