Veterinary Receptionist

Veterinary Practice Partners; West Milford (NJ); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a part-time front-desk receptionist at Greenwood Lake Animal Hospital. Be the first point of contact for clients, ensuring a welcoming atmosphere for both pets and their owners. Your role will involve managing appointments, handling payments, and providing essential information about veterinary services. With a focus on customer service and animal care, this position offers a chance to work in a supportive environment that values your contributions. Enjoy a comprehensive benefits package and the opportunity to grow in a dynamic veterinary setting.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills required.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process.
• Ensure accurate service and product sales accounting and handle payments.
• Answer client calls for appointments and inquiries.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

Experience as Veterinary Receptionist

Medical Office Assistant

Job description

Greenwood Lake Animal Hospital is hiring a Part -time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team , expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Schedule: 20-25 hours per week

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Greenwood Lake Animal Hospital

Greenwood Lake Animal Hospital’s facility has been completely renovated and expanded to incorporate the newest technology and enhance patient and client comfort. We take great pride in our clean and friendly office. Our equipment is up-to-date and well maintained.

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