Veterinary Receptionist

Veterinary Practice Partners; Village of Tuckahoe (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Veterinary Practice Partners is seeking a part-time Veterinary Receptionist for Tuckahoe Animal Hospital. This role involves client interactions, appointment scheduling, and providing support in a friendly environment dedicated to animal care. Ideal candidates will have a background in customer service and veterinary settings, helping to create a welcoming atmosphere for clients and their pets.

Benefits

401(k) plan for full-time employees

Employee pet discounts

Qualifications

• Strong organizational and multitasking skills needed.
• Must maintain a calm and professional demeanor.
• Experience in veterinary or medical settings preferred.

Responsibilities

• Greet clients and escort them to exam rooms.
• Process payments and schedule appointments.
• Handle client inquiries and manage phone calls.

Skills

Organizational skills

Multitasking

Customer service

Education

Previous experience as a veterinary receptionist or medical office assistant

Job description

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Tuckahoe Animal Hospital and Pet Center is hiring part-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What To Expect

As you join our mission to provide optimal medical care for all our patients in a warm, friendly, inviting atmosphere that encourages our clients' participation and comfort, expect to be supported in your work and home life with:

• 401(k) plan for full-time employees
• Employee pet discounts! Because we know your pets are family, too.
  
  

Salary: $17.00 - $25.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday thru Saturday. Days will be either five or 10-hour days. Every other Saturday, 9 am - 3 pm.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
  
  

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
  
  

About Tuckahoe Animal Hospital And Pet Center

We are a well-respected, high-quality hospital delivering the best medical care to support the health of our client’s pets and their satisfaction. We provide optimal medical care in a warm, friendly, and inviting atmosphere. We encourage our client participation and input and strive for the comfort of our pets and clients. We have been operating this quality practice for more than 22 years and have an excellent reputation for exceptional care within our community. In addition, we are in beautiful Westchester County, NY, just 30 minutes north of Manhattan and conveniently situated directly outside the Tuckahoe train stop on the Metro North Train!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary

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