Veterinary Receptionist

American Veterinary Group; Charles Town (WV); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Plan

401k Match

Paid PTO

Parental Leave

Maternity Leave

Life balance day

Disability options

Insurance options

Discounted Veterinary Care

Scrub allowance

Training opportunities

Tuition assistance

Descripción de la vacante

Hillside Veterinary Hospital is seeking a Veterinary Receptionist to manage front-of-house operations, greet clients, and support a fast-paced, multi-doctor practice. The role emphasizes clear communication and organizational skills to ensure smooth client flow and patient care.

The ideal candidate demonstrates professionalism, dependable work ethic, and the ability to multi-task in a hands-on environment, including weekend hours when needed. This on-site position reports to the Practice Manager.

Formación

• Prior customer service experience.
• Must be able to lift 40 lbs.
• On-site presence required due to hospital operations and patient care.

Responsabilidades

• Answer phone calls and schedule appointments.
• Greet clients and manage front-of-house duties.
• Maintain hospital paperwork and review invoices or discharge instructions.

Conocimientos

Customer service

Lift 40 lbs

Descripción del empleo

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: Hillside Veterinary Hospital

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students