Veterinary Receptionist

American Veterinary Group (AVG); Charles Town (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k Match

Generous paid time off (PTO)

Paid Parental Leave + Paid Maternity

One Work/Life Balance day off

Short-term and long-term disability

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Tuition assistance for prospective Vet

Job summary

American Veterinary Group (AVG) Hillside Veterinary Hospital in West Virginia is seeking a friendly Veterinary Receptionist to support front desk operations and client service in a fast-paced, multi-doctor animal hospital. You will answer calls, schedule appointments, greet clients, process paperwork, and review discharge instructions.

Strong communication and organization are essential to keep the lobby running smoothly.

Qualifications

• Customer service experience is required.
• Ability to lift 40 lbs as part of duties.
• On-site presence is essential to support patient care.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and manage front desk paperwork and invoices.
• Review discharge instructions and coordinate with clinical teams.

Skills

Customer Service Experience

Lift 40 lbs

On-site presence

Job description

Description

Our hospital is seeking a

Department: General Practice Hospitals

Location: Hillside Veterinary Hospital

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassion/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students