Veterinary Receptionist

Southern Veterinary Partners; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a full-service animal hospital that values compassionate care for pets and exceptional service for clients. As a Receptionist, you will play a crucial role in managing client interactions, scheduling appointments, and maintaining accurate records. This position offers an opportunity to grow professionally in a supportive environment, where your contributions directly impact the well-being of beloved family pets. With a focus on teamwork and client education, you will help advocate for pet health while enjoying comprehensive benefits and a positive workplace culture.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Short Term Disability

Paid Time Off (Vacation & Public Holidays)

Educational assistance for veterinary technician programs

Teladoc 24/7 free doctor access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Opportunity for community impact

Qualifications

• Experience in customer service and veterinary terminology is preferred.
• Ability to manage multiple tasks and maintain documentation.

Responsibilities

• Schedule appointments and manage client communications.
• Handle financial transactions and maintain accurate records.
• Educate clients on pet health and hospital services.

Skills

Customer Service

Veterinary Terminology

Organizational Skills

Communication Skills

Critical Thinking

Education

High School Diploma

Veterinary Technician Program

Tools

Veterinary Software

Standard Office Equipment

Job description

Cedar Animal Hospital is proud to serve Richmond Hill, Georgia, and surrounding areas. We are a full-service animal hospital providing veterinary care to dogs and cats, offering services such as routine medical, dental, and surgical care. Our experienced veterinarians are dedicated and compassionate, with over 40 years of combined experience. We strive to provide exceptional service to our clients and treat all animals with the care and individual attention they deserve as beloved family pets. If you are a passionate and caring team player, please apply today!

As a Receptionist, you will:

1. Receive and make calls to clients for scheduling appointments.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records, including referral documentation and medical history.
4. Assist clients by providing necessary instructions, information, and invoices, dispense prescriptions as directed by the veterinarian, and schedule future appointments.
5. Use hospital computer systems to document medical records and communicate with clients and teammates.
6. Manage the hospital's financial transactions accurately, following cash and credit procedures, and handle opening and closing procedures.
7. Provide excellent customer service and communicate professionally.
8. Educate clients on pet health, preventative care, and hospital services to advocate for pets.
9. Maintain a positive attitude in all interactions with clients, pets, and team members.
10. Show empathy toward clients and treat pets with compassion and respect.
11. Utilize standard office equipment.
12. Possess knowledge of veterinary terminology and procedures.
13. Have a flexible schedule, including weekends and holidays.
14. Experience with veterinary software is preferred.
15. Work independently and accept direction on tasks.
16. Organize effectively and demonstrate critical thinking skills.
17. Communicate clearly, exercise good judgment, and manage stressful situations.

Compensation and Benefits:

• Pay of $13.00/hour
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) for eligible positions
• Educational assistance for veterinary technician programs
• Teladoc 24/7 free doctor access
• Discounted Veterinary Care
• Employee Assistance Program (EAP)
• Opportunity to make a community impact and grow professionally in a collaborative environment

Our team’s dedication has led to remarkable growth, with Southern Veterinary Partners now employing over 8,000 employees nationwide. We are recognized as one of Newsweek’s “Most Loved Workplaces” in 2022 and ranked among Inc. 5000’s “Fastest Growing Companies in America” for multiple years. Join us and be part of a supportive team committed to excellence in veterinary care!