Veterinary Receptionist

SmartRecruiters, Inc.; Portsmouth, Northern (OH, KY); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement (AVMA programs)

Referral Bonus Program

Job summary

Shawnee Animal Clinic is seeking a friendly veterinary receptionist to greet clients, triage concerns, and handle scheduling and payments. You will support a busy hospital environment and collaborate with a large team of doctors and staff.

Preferred candidates have at least 1 year of veterinary receptionist experience, are compassionate, organized, and able to multitask while delivering excellent client service. Benefits and training opportunities are provided.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience (preferred)
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the hospital reception area appearance and greet clients and patients
• Triage client concerns, answer calls or emails, and direct to the appropriate party
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Provide friendly emotional support to clients during times of need
• Be comfortable with potential unpleasant odors, noises, bites, scratches, and contagious diseases
• Participate in training and continuing development programs

Skills

Compassionate

Calm

Team player

Multi-tasker

Strong communicator

Highly organized

Computer skills

Self-starter

Job description

Shawnee Animal Clinic is a growing, family-oriented practice with wonderful clients. We currently have eight doctors of veterinary medicine and over sixty support staff between our hospital, grooming facility, and boarding and training facility. Our team is like our family, and we are looking for individuals who are self-starters, have a willingness to learn, and can multi-task in a fast-paced veterinary hospital.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay range: $13/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.