Veterinary Receptionist

Parker Center Animal Clinic; Parker (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Parker Center Animal Clinic is seeking a dedicated front-desk receptionist to join their team. This full-time position will serve as the first point of contact for clients, play a critical role in ensuring a smooth experience and providing excellent customer service, all while working in a supportive, pet-friendly environment.

Benefits

Comprehensive benefits package

Paid time off

401(k) plan

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete appointment sign-in process.
• Ensure accurate service and product sales accounting, handle payments.
• Answer client calls for appointments and inquiries.

Skills

Customer Service

Organizational Skills

Multitasking

Communication

Calm Demeanor

Job description

Parker Center Animal Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect:
As you join our mission to elevate patient care for every pet we see, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary:$17-$20 per hour

Schedule:Needs to be available between 6:30AM - 6:30PM Monday-Friday, 7:30AM - 2:30PM Saturday. Will be 4 - 10 hour shifts with occasional Saturday

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Parker Center Animal Clinic:
Parker Center Animal Clinic believes in giving the best care to our best friends. At PCAC you have the opportunity to give compassionate, high-quality care to clients and patients who enjoy the relationships we build with them. We are an AAHA Accredited and a Cat-Friendly Practice so you know you will get to practice great client and patient care with us!

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