Veterinary Receptionist

Western Veterinary Partners; Littleton (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Littleton West Animal Hospital is looking for a Client Care Specialist who embodies compassion and excellent customer service. The role focuses on managing appointments, assisting clients, and contributing to a team-oriented environment. Full-time benefits include competitive pay, health insurance, and more, ensuring a work-life balance.

Benefits

Health package: Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program

401k options

Paid time off

Personal pet discount

Uniform allowance

Qualifications

• 1+ years of client service experience.
• Previous veterinary experience is highly desired.
• Detail-oriented and committed to a team-focused environment.

Responsibilities

• Manage the flow of appointments and provide empathetic customer service.
• Process financial transactions and answer client inquiries.
• Create a welcoming atmosphere for visitors.

Skills

Client communication

Scheduling appointments

Financial transactions

Handling multiple phone lines

Job description

Littleton West Animal Hospital is hiring an outgoing Client Care Specialist to become the next member of our incredible team. Candidates seeking a true work-life balance and the opportunity to fully utilize their skillsets are encouraged to apply! As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday.

Full-time benefits and compensation**:

• Compensation: $18 - $20 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Client communication
  • Scheduling appointments
  • Financial transactions
  • Handling multiple phone lines
  • General hospital cleaning

Littleton West Animal Hospital is dedicated to providing compassionate and comprehensive veterinary care. Our experienced team ensures every visit is as comfortable as possible for our patients. We offer a wide range of services, from routine check-ups and vaccinations to advanced diagnostic and surgical procedures. Our state-of-the-art facility is equipped with the latest technology to provide the highest standard of care. We pride ourselves on delivering top-notch veterinary services in a friendly and supportive environment, fostering both personal and professional growth.

Posting Date: 06/06/25

The application deadline is at least 5 days after the posting date.

How to Apply: Please click the "apply" link provided on the job posting platform.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.