Veterinary Receptionist

Veterinary Practice Partners; Parker (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated front-desk receptionist to enhance client experiences in a veterinary setting. This full-time role involves greeting clients, managing appointment scheduling, and ensuring a smooth workflow in a fast-paced environment. With a focus on compassionate care, you will play a vital role in supporting both clients and their pets. Join a team committed to high-quality animal care and enjoy a comprehensive benefits package, including medical, dental, and professional development opportunities. If you are passionate about animal care and thrive in customer service, this position offers a fulfilling opportunity to make a difference.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Professional Development Opportunities

Qualifications

• Experience in customer service and veterinary environments is a plus.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Greet clients and their pets, manage appointment processes.
• Handle payments and schedule future appointments.
• Maintain cleanliness and organization for a positive client experience.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

Experience as Veterinary Receptionist or Medical Office Assistant

Job description

Parker Center Animal Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect:
As you join our mission to elevate patient care for every pet we see, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary:$17-$20 per hour

Schedule:Needs to be available between 6:30AM - 6:30PM Monday-Friday, 7:30AM - 2:30PM Saturday. Will be 4 - 10 hour shifts with occasional Saturday

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Parker Center Animal Clinic:
Parker Center Animal Clinic believes in giving the best care to our best friends. At PCAC you have the opportunity to give compassionate, high-quality care to clients and patients who enjoy the relationships we build with them. We are an AAHA Accredited and a Cat-Friendly Practice so you know you will get to practice great client and patient care with us!