Veterinary Receptionist

Western Veterinary Partners; Omaha (NE); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Health Package: Medical, Dental, and Vision Insurance

Life Insurance and Disability

Employee Assistance Program

401k options

Paid time off

Long-term professional growth

Job summary

Morgan Pet Clinic is seeking a Client Service Representative in Omaha, NE, to join their reception team. The role involves managing appointments, providing customer service, and ensuring a welcoming atmosphere for clients and pets. Ideal candidates have 1+ years of customer service experience (veterinary experience preferred). This full-time position offers benefits including medical, dental, and vision insurance, and a salary of $18-$19 per hour. Morgan Pet Clinic fosters a supportive team culture and values professional growth.

Qualifications

• 1+ years of customer service experience required.
• Previous veterinary experience is preferred.

Responsibilities

• Schedule and manage the flow of appointments.
• Provide empathetic customer service.
• Answer inquiries and provide essential information.

Skills

Excellent phone skills

Computer acumen

Client service

Conflict resolution

Job description

Morgan Pet Clinic is seeking a Client Service Representative to join our reception team! Our client care team serves a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position availability needed Monday-Friday. NO WEEKENDS!!

Full-Time Benefits and Compensation

• Compensation: $18-$19 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Long-term professional growth
• And more!!

Minimum Qualifications And Skillset

• 1+ years of customer service experience required
• Previous veterinary experience is preferred
• Proficiency in the following skills:
• Excellent phone skills
• Computer acumen
• Client service
• Conflict resolution

Why Work at Morgan Pet Clinic?

Morgan Pet Clinic isn’t just a veterinary hospital—it’s a community of passionate professionals dedicated to delivering exceptional care to pets and their people. Located in Southwest Omaha, this thriving three-doctor practice has built a reputation for excellence, compassion, and innovation since its founding in 2003.

What Sets Us Apart

• Supportive Team Culture: Our staff consistently describe the clinic as a delightful place to work. The environment is fast-paced and meaningful, with every team member playing a vital role in patient care. You’ll be surrounded by experienced veterinarians and support staff who are collaborative, kind, and committed to doing their best every day.
• Modern Medicine Meets Compassion: Morgan Pet Clinic offers a wide range of services including preventive care, surgery, dermatology, dental care, urgent care, and boarding. We also treat exotic pets like birds, rabbits, and pocket pets. Our facility is clean, well-equipped, and designed to reduce stress for both pets and staff.
• Growth & Learning Opportunities: Whether you’re just starting out or bringing years of experience, Morgan Pet Clinic supports your growth. We value continuing education and provide opportunities to expand your skills in a supportive, hands‑on environment.
• Community Connection: We’re deeply rooted in Omaha and actively engage with local pet owners and organizations. Our reputation for ethical care and community involvement makes us a trusted name in veterinary medicine.

If you’re looking for a workplace where your skills are valued, your growth is supported, and your love for animals is shared by everyone around you—Morgan Pet Clinic might be the perfect fit!

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state, or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.