Veterinary Receptionist

Animal Outpatient Specialty Network; North Carolina; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

No weekends

Competitive wages

401K with employer match

CE opportunities

Uniforms

Discounts on services and medications

Job summary

Animal Dermatology Clinic - Wayne in North Carolina is seeking a friendly receptionist to greet clients, schedule appointments, and manage daily front-desk operations.

The role requires excellent client service, strong phone and communication skills, and the ability to work in a team while maintaining organized patient records and processing basic pharmacy sales. No weekend shifts are required for this position.

Qualifications

• Excellent client service and phone skills required.
• Clear communication and teamwork ability essential.
• Organized, detail oriented, and capable of handling money accurately.

Responsibilities

• Client service and greet patients, answer calls.
• Take messages and book appointments accurately.
• Maintain charts and computer records.
• Pharmacy and retail sales responsibilities.
• Assist with marketing initiatives and clinic upkeep.
• Handle routine financial transactions and daily housekeeping.

Skills

Excellent client service

Phone skills

Communication skills

Team oriented

Organized

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Wayne, formerly Animal Dermatology & Allergy Specialists, is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• No weekends
• Competitive wages
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!