Veterinary Receptionist

Animal Outpatient Specialty Network; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

No weekends or nights

Paid vacation

Paid holidays

Competitive wages

Monthly bonuses (clinic sales)

Medical, dental, vision, FSA & short‑/

401K with employer match

CE opportunities

Uniforms

Employee pet discounts

Job summary

Animal Dermatology Clinic – Grapevine is seeking a Receptionist for a full-time, 5/8 schedule. The role focuses on high-volume client service, phone handling, appointment booking, and accuracy in records and payments.

Qualified candidates have at least 1 year of veterinary or customer service experience, a high school diploma, and the ability to lift up to 40 pounds. Benefits include vacations, holidays, and more.

Qualifications

• Excellent client service skills.
• Excellent at handling high call volume on a daily basis.
• Computer skill preferred.
• Excellent communication skills.
• Ability to work in a team oriented environment.
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly.
• Sound decision making skills and multi-tasking in a stressful environment.

Responsibilities

• Client service.
• Answer high volume phone calls.
• Take accurate messages and book appointments.
• Maintain charts and computer records.
• Pharmacy and retail sales.
• Marketing implementation.
• Maintenance/housekeeping.
• Financial responsibilities.

Skills

Customer service

Phone handling

Computer skills

Communication

Teamwork

Education

High school diploma

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Grapevine is seeking a Receptionist (full-time 5/8 schedule). We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent at handling high call volume on a daily basis
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer high volume phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• 1 year of veterinary experience OR 1 year of customer service experience required
• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• No weekends or nights
• Paid vacation (full-time employees only)
• Paid holidays (full-time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full-time employees only)
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!