Veterinary Receptionist

Alliance Animal; New York, Northern (NY, KY); Hybrid; USD 28,000 - 37,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Additional Benefits May Also Be Availa

Pre-employment Screening

Job summary

New York City Veterinary Group is one of the city’s oldest and trusted veterinary practices with a history dating back to 1948 at our East Side Animal Hospital location. As a receptionist, you will greet clients, triage inquiries, schedule appointments, and process payments in a busy, compassionate environment.

We value a friendly, organized teammate with veterinary reception experience, strong communication, and comfort with varied outcomes.

Qualifications

• Minimum 1 year of veterinary receptionist experience preferred.
• Compassionate, calm, team player with strong communication.
• Highly organized and proficient with computers.

Responsibilities

• Greet and welcome clients and patients, triage concerns.
• Answer calls or emails and direct to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support during times of need.

Skills

Receptionist experience

Compassionate

Calm demeanor

Team player

Strong communicator

Multi-tasking

Tools

Computer skills

Job description

New York City Veterinary Group is one of the city’s oldest and most trusted veterinary practices, with roots dating back to 1948 at our East Side Animal Hospital location. From our beginnings in Midtown Manhattan to our expansion into Long Island City, we’ve built a reputation for compassionate, high-quality care and strong community connections.

Our veterinarians focus on preventative care to help pets live longer, healthier lives. We offer a full range of services, including wellness exams, vaccine planning, dental care, weight management, chronic disease support, and grooming.

With decades of experience and a commitment to personalized care, New York City Veterinary Group is proud to support pets and their families every step of the way.

Hospital locations
The Veterinarians at Court Square
East Side Animal Hospital
LIC Veterinary Center

Hours of Operation
Monday - Friday: 8:00 AM - 7:00 PM
Saturday & Sunday: 8:00 AM - 4:00 PM

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

May be exposed to loud barking and brief periods of unpleasant odors.

You will have opportunities through a variety of virtual and hands on, interactive training and continuing development tobe a master of your role or trying to grow into that next career move!

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay range:$20-$27/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.