Veterinary Receptionist

Lefferts Animal Hospital; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Parental leave

Continuing education allowance

Tuition reimbursement

Referral bonus

Background check

Job summary

Lefferts Animal Hospital in Richmond Hill, NY is seeking a friendly receptionist to greet clients, answer calls, schedule appointments, check in/out, and process payments in a fast-paced, pet-loving team.

Ideal candidates have 1+ year veterinary receptionist experience, with excellent communication, organization, and multitasking skills; weekend availability is required. We offer benefits and growth opportunities within a supportive environment.

Qualifications

• 1+ year veterinary receptionist experience preferred.
• Compassionate, calm, team player, multitasker and strong communicator.
• Highly organized and proficient with computer systems.
• Weekend availability required.

Responsibilities

• Greet clients and patients and triage questions.
• Answer calls or emails and direct to the right party.
• Schedule appointments to maximize efficiency.
• Check in and check out clients and process payments.
• Provide emotional support to clients during times of need.

Skills

Receptionist experience

Excellent communication

Organized

Team player

Job description

Lefferts Animal Hospital is a well-established, progressive, full service 10 doctor general practice seeing companion animal, exotics, reptiles and avian patients located in Richmond Hill, NY. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Emergency & Urgent Care, High Speed Dentistry, Surgical CO2 Laser, Cold Laser Therapy, In-House Diagnostics, Digital full body and dental radiology, Ultrasonography, Acupuncture, House Calls & More. Mentoring available for new graduates and no emergency hours.

The professional and courteous staff at Lefferts Animal Hospital seek to provide the best possible medical care, surgical care and dental care for their highly valued patients. They are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for their clients. Lefferts Animal Hospital strives to offer excellence in veterinary care to Richmond Hill, NY and surrounding areas.

Lefferts Animal Hospital is located in Richmond Hill, a suburb of Queens in New York City, NY. Locals describe it as a “good fusion between suburban living and higher-density city living.” The proximity to midtown allows for easy commute to the city and all that NYC is known for and has to offer. Richmond Hill is home to many young professionals and families, where most own their own home and enjoy the many bars, restaurants, coffee shops & parks.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
• Weekend availabilityrequired

Additional Information

Pay Range: $18–$20 per hour

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.