Veterinary Receptionist

Allianceanimal; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated team at a small animal general practice located in Brooklyn, NY, where you will play a vital role in providing exceptional customer service and compassionate care to pets and their owners. This position offers a unique opportunity to work in a supportive environment that values teamwork and personal development. Enjoy the vibrant local culture and a balanced lifestyle while contributing to the well-being of animals. With competitive compensation and various employee benefits, this role is perfect for someone looking to grow in their veterinary career while making a difference in the community.

Benefits

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Uniform Allowance

Qualifications

• Minimum 1-year veterinary experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet clients and patients, ensuring a welcoming environment.
• Schedule appointments and process payments efficiently.

Skills

Compassionate communication

Multi-tasking

Strong organizational skills

Veterinary experience

Customer service

Education

High school diploma or equivalent

Tools

Computer skills

Job description

• Hospital Name: BENSONHURST VETERINARY CARE - BROOKLYN, NY

Company Description

Bensonhurst Veterinary Care (BVC) is the first of two practices that Dr. Stephen Zawie opened in Brooklyn, NY. Our hospital is a small animal general practice open seven days a week to accommodate the needs of our clients and pets. Our sister hospital, Greenwood Veterinary Care, is located just 5 miles down the road. We are proud to offer our clients exceptional customer service and our patients best-in-class care including wellness and sick exams, vaccinations, diagnostic testing, routine and advanced surgical procedures, dentistry, laser therapy, behavior counseling, daytime emergency or urgent care, and more.

Our hospital is located in Brooklyn, NY. Our proximity to Manhattan makes for easy access to the incredible things that the big city has to offer, but still provides shelter and a more laid-back life in one of the outer boroughs. Popular activities in the area include the many local restaurants and bars, as well as being right next to Prospect Park which is an amazing public resource. There are countless local museums, entertainment options, and sporting events. The neighborhood has many different housing options -- from apartments to Victorian mansions (yes, in NYC!). It is a great place to enjoy a healthy and active work-life balance.

Job Duties

Job duties include, but are not limited to:

1. Maintain the visual appeal of the hospital reception area.
2. Greet and welcome clients and patients.
3. Answer questions and triage client concerns.
4. Answer calls or emails and direct to the appropriate party for resolution.
5. Schedule appointments to maximize efficiency and daily flow.
6. Check in and check out clients and process payments.
7. Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, calm, team player, multi-tasker, and strong communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $18-22/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses, etc.)
• *Hiring eligibility may be contingent on a candidate authorizing and completing a satisfactory background check.