Care Manager, Mandarin Fluency - 100% Remote

Healthfirst; New York (NY); Remote; USD 71,000 - 117,000; Full time

Job summary

A leading healthcare provider is seeking a Care Manager fluent in Mandarin for a fully remote position. The role involves planning and managing care for members, coordinating healthcare services, and improving health outcomes. Ideal candidates will have strong interpersonal skills and relevant licenses, along with experience in behavioral health or pediatrics. The position offers a competitive salary range and comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Qualifications

• 3 years experience in mental/behavioral health or addictions.
• 1 year pediatric experience for PEDS positions.

Responsibilities

• Advocate and educate beneficiaries on services and self-management techniques.
• Develop care plans and coordinate with healthcare teams.
• Document encounters and update care plans.

Skills

Interpersonal Skills

Assessment Skills

Fluency in Mandarin

Knowledge of Community Health Practices

Education

NYS RN

LCSW

LMSW

Licensed Psychologist

Tools

Microsoft Excel

Job description

Join to apply for the Care Manager, Mandarin Fluency - 100% Remote role at Healthfirst.

The Care Manager plans and manages behavioral and/or physical care with members, working collaboratively with them, their supports, providers, and healthcare team members. The role involves applying care management principles to engage members, coordinate healthcare services, improve health outcomes, and address barriers. The Care Manager is assigned to specific product lines such as CompleteCare, SNP, Medicaid/Medicare, PHSP, HARP, etc.

Duties And Responsibilities

1. Advocate, inform, and educate beneficiaries on services, self-management techniques, and health benefits.
2. Conduct assessments to identify barriers and opportunities for intervention.
3. Develop care plans aligned with physicians’ treatment plans and recommend interventions to meet goals.
4. Generate referrals to providers, community resources, and services to support health outcomes.
5. Liaise between service providers to ensure coordinated care and address needs.
6. Coordinate with the healthcare team to ensure person-centered care and maximize outcomes.
7. Identify opportunities for alternative care options based on assessments.
8. Evaluate service authorizations for alignment with care plans and treatment.
9. Contribute to corporate goals through ongoing care plan execution and member goal achievement.
10. Document encounters and update care plans in the appropriate systems, following procedures.
11. Occasional overtime as necessary.
12. Perform additional duties as assigned.

Minimum Qualifications

• For Medical Care Management:
  • NYS RN or
  • LCSW or LMSW (any state)
  • For PEDS positions: 1 year pediatric clinical experience or experience with child/family systems.
• For Behavioral Health Care Management:
  • NYS RN or
  • LCSW, LMSW, LMFT, LMHC, LPC, licensed psychologist (any state)
  • 3 years experience in mental/behavioral health or addictions.
  • For PEDS positions: 1 year pediatric experience or experience with child/family systems.

Preferred Qualifications

• Strong interpersonal and assessment skills, especially with seniors, families, and community providers.
• Fluency in Spanish, Korean, Mandarin, or Cantonese.
• Knowledge of community health practices for frail adults and cognitively impaired seniors.
• Experience managing member information in digital systems.
• Relevant work experience as a Care Manager.
• Ability to manage large caseloads in a fast-paced environment.
• Proficiency with internet navigation and electronic documentation systems.
• Experience with Microsoft Excel and other relevant systems.

Hiring Range

• Greater NYC Area (NY, NJ, CT): $81,099 - $116,480
• Other Locations within approved areas: $71,594 - $106,080

Salary and compensation depend on experience, education, licenses, and other factors. Benefits include medical, dental, vision, incentive programs, life insurance, and 401k.

Additional Details

• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare