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Veterinary Receptionist

Alliance Animal Health

New York (NY)

On-site

USD 60,000 - 80,000

Full time

14 days ago

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Job summary

An established industry player in veterinary services is seeking a compassionate Veterinary Receptionist to join their team in Brooklyn. This role involves providing exceptional client service, managing appointments, and supporting the medical staff in a busy animal practice. With a focus on preventative care and client-centered service, this position offers opportunities for growth through ongoing training and development. Enjoy the vibrant community of Brooklyn while contributing to the health and happiness of pets. If you are a dedicated team player with a passion for animal care, this role is perfect for you.

Benefits

Comprehensive Benefits
Paid Vacation and Sick Time
Tuition Assistance Program
Referral Bonus Program
Employee Assistance Program
Career Development Opportunities
Paid Parental Leave Program

Qualifications

  • 1+ year of veterinary experience preferred.
  • Compassionate, calm, and strong communicator.
  • Highly organized and self-starter.

Responsibilities

  • Greet clients and patients, triage client concerns.
  • Schedule appointments and process payments.
  • Provide emotional support to clients during times of need.

Skills

Veterinary Experience
Communication Skills
Organizational Skills
Multi-Tasking

Tools

Computer Skills

Job description

1 week ago Be among the first 25 applicants

Company Description

PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We pride ourselves on maintaining ambitious standards with client-centered service. PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We partner with clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care.

Company Description

PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We pride ourselves on maintaining ambitious standards with client-centered service. PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We partner with clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care.

Brooklyn is New York City’s most populous borough. We are located on the west side of the island in proximity to many parks and dog-friendly areas. The area is home to iconic New York attractions like Coney Island, the Brooklyn Bridge, and some of the best New York-style pizza. Head to Brooklyn Heights for breathtaking views of the Manhattan skyline. Sports fans can enjoy a game of professional basketball, hockey, or baseball. Enjoy all the amenities and entertainment NYC has to offer while experiencing a more laid-back lifestyle. From delicious Italian restaurants in Bensonhurst to beautiful neighborhood parks, Brooklyn is a state of mind as well as a dynamic community!

To learn more about us, click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay range: $16-19/hr depending on experience

We Offer Our Staff

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
  • Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Veterinary Services, Medical Practices, and Hospitals and Health Care

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