Veterinary Receptionist

Vetcelerator; New York (NY); On-site; USD 35,000 - 65,000; Full time

Job summary

A dedicated Veterinary Receptionist is sought to join a leading veterinary clinic. As the first point of contact, you will provide outstanding customer service, manage scheduling, and ensure a welcoming clinic atmosphere. Candidates should have experience in customer service and a passion for animal care.

Qualifications

• Previous experience in customer service or receptionist role preferred.
• Familiarity with Avimark or similar veterinary software is a plus.
• 1 year of experience in the veterinary field required.

Responsibilities

• Greet clients and manage incoming calls and emails.
• Schedule and reschedule appointments using Avimark.
• Maintain the reception area and organize medical documents.

Skills

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Avimark

Job description

3 days ago Be among the first 25 applicants

Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you!

Responsibilities

Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere.

Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information.

Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information.

Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.

Scanning of Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records.

Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience.

Requirements

Previous experience in a customer service or receptionist role is preferred.

Familiarity with Avimark or similar veterinary practice management software is a plus.

Must have 1 year of experience working in the veterinary field

Strong communication and interpersonal skills.

Exceptional organizational abilities and attention to detail.

A genuine love for animals and a commitment to providing excellent care.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Technology, Information and Media

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