Veterinary Receptionist

Bensonhurstveterinarycare; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established veterinary practice in Brooklyn is seeking a dedicated Receptionist to join their compassionate team. This role involves greeting clients, managing appointments, and providing emotional support during challenging times. With a focus on exceptional customer service, you'll have the chance to thrive in a supportive environment that values professional growth. Enjoy a healthy work-life balance in a vibrant neighborhood close to the excitement of Manhattan, while contributing to the well-being of pets and their owners. Join a team that offers competitive compensation and a variety of benefits to enhance your career journey.

Benefits

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Pet Discounts

Uniform Allowance

Qualifications

• Minimum 1-year experience as a veterinary receptionist preferred.
• Strong communication skills and ability to multi-task effectively.

Responsibilities

• Greet clients and patients, triage concerns, and answer questions.
• Schedule appointments and process payments efficiently.

Skills

Veterinary Receptionist Experience

Compassionate Communication

Multi-tasking

Organizational Skills

Computer Skills

Job description

Bensonhurst Veterinary Care (BVC) is the first of two practices that Dr. Stephen Zawie opened in Brooklyn, NY. Our hospital is a small animal general practice open seven days a week to accommodate the needs of our clients and pets. Our sister hospital, Greenwood Veterinary Care, is located just 5 miles down the road. We are proud to offer our clients exceptional customer service and our patients best-in-class care, including wellness and sick exams, vaccinations, diagnostic testing, routine and advanced surgical procedures, dentistry, laser therapy, behavior counseling, daytime emergency or urgent care, and more.

Our hospital is located in Brooklyn, NY. Our proximity to Manhattan makes for easy access to the incredible things that the big city has to offer, but still provides shelter and a more laid-back life in one of the outer boroughs. Popular activities in the area include many local restaurants and bars, as well as being right next to Prospect Park, which is an amazing public resource. There are countless local museums, entertainment options, and sporting events. The neighborhood offers many different housing options—from apartments to Victorian mansions (yes, in NYC!). It is a great place to enjoy a healthy and active work-life balance.

Job duties include, but are not limited to:

1. Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions, and triage client concerns.
2. Answer calls or emails and direct them to the appropriate party for resolution.
3. Schedule appointments to maximize efficiency and daily flow.
4. Check in and check out clients and process payments.
5. Offer friendly emotional support in a compassionate and discreet manner during times of need to clients, and be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you’re looking to master your current role or grow into the next step of your career, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, calm, team player, multi-tasker, and strong communicator
• Highly organized and possess computer skills
• Self-starter with a desire to continue to advance your knowledge and skillset

Additional Information

Pay Range: $18-22/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for all Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (for licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (e.g., Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses)
• *Hiring eligibility may depend on a candidate completing a satisfactory background check.