Veterinary Receptionist

McCormick Animal Clinic; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation and sick time

Paid bereavement

Paid parental leave

Continuing education allowance

Tuition reimbursement

Referral program

Personal pet discounts

Holiday pay

Uniform allowance

Bonuses

Job summary

McCormick Animal Clinic in Nashville, TN is seeking a friendly receptionist for our full-service animal hospital. You will greet clients and patients, answer calls, schedule appointments, check in/out, and process payments while providing compassionate service in a fast-paced setting.

Prior veterinary receptionist experience preferred; training is provided to support professional growth and ongoing development within our team. We value organization, teamwork, and clear communication.

Qualifications

• 1+ year veterinary receptionist experience preferred.
• Customer service and receptionist duties required.
• Compassionate, calm, team player, multitasker and strong communicator.
• Highly organized with computer skills.
• Self-starter with desire to advance knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients at the hospital reception.
• Triage client concerns and direct to the appropriate party.
• Answer calls or emails and schedule appointments to maximize efficiency.
• Check in and check out clients and process payments.
• Provide emotional support in a compassionate and discreet manner.

Skills

Vet receptionist

Customer service

Strong communicator

Team player

Highly organized

Tools

POS system

Job description

McCormick Animal Clinic is a full-service animal clinic serving the Nashville, TN (Donelson) area for over 30 years. Your pet’s health is very important to us and we will take every step to give your pet the best possible vet care. Our veterinarians and staffwork closely together to ensure your pet can have the best quality of life through our variety of vet services. Our animal hospital is equipped to provide comprehensive and compassionate care to better serve your pet including wellness care, dental exams, dental x-rays, spay and neuter, boarding, grooming, and more!

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Customer service and receptionist duties, required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.