Veterinary Receptionist

Mission Pet Health; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Discounted veterinary care for your 2-

Online discount platform

Teladoc 24/7 access

Job summary

Mission Pet Health in Nashville is seeking a Receptionist to be the first point of contact for clients, manage a multi-line phone system, schedule appointments, and handle payments with care and accuracy. You will join a supportive network that values ongoing learning, offers benefits, and fosters growth, empowering you to advance in veterinary client service within a welcoming team.

Our culture emphasizes compassion, teamwork, and professional development, including opportunities for training

Qualifications

• Experience with veterinary software is preferred.
• Flexible schedule including some weekends and holidays.
• Strong communication and customer service skills.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate care by maintaining medical records and scheduling appointments.
• Handle financial transactions to support smooth hospital operations.
• Educate clients on preventive care to support pet health.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software

Weekend/holiday flexibility

Tools

Veterinary software

Job description

Mobley Veterinary Clinic has been dedicated to small animal health in Nashville since the late 1950s. We believe in providing comprehensive care where we treat every pet like our own, establishing ourselves as a trusted partner for pet owners. Our long-standing commitment to the East Nashville, Inglewood, and Madison communities is reflected in our excellent 4.7-star Google rating, demonstrating the high level of trust we have earned from our clients. If you are looking for an opportunity to do your best work alongside experienced and compassionate teammates in a well-established practice, this is where your next professional chapter begins.

Joining our practice means becoming part of a supportive network designed for your success. We understand that excellent veterinary medicine requires continuous learning, which is why we foster a culture of growth and education among all our teammates. Veterinarians regularly access internal specialty consultations, and we have programs in place to help you achieve your career aspirations, whether that involves moving into leadership or attaining advanced credentialing. You will be empowered here to expand your clinical skills and shape the future of pet wellness in Nashville.

You will practice comprehensive small animal medicine encompassing Wellness and Prevention, Testing and Diagnostics, and Advanced Care. Our full scope of services includes essential Urgent Care and Surgical Procedures, allowing you to manage a wide variety of medical and trauma cases without needing to refer every complex situation out. We pride ourselves on the medical sophistication we offer, ensuring that you have the necessary resources to deliver the highest standard of care to the pets entrusted to us by the community.

Mobley Veterinary Clinic is deeply rooted in Nashville, Tennessee, specifically serving the vibrant and growing neighborhoods of East Nashville, Inglewood, and Madison. When you finish your day, you step into one of America’s most exciting cities, known worldwide for its history, renowned music scene, and unparalleled culinary experiences. You will find yourself in a city that offers an incredible blend of big-city amenities and neighborly, established local culture, making Nashville an exceptional place to live, relax, and build your professional life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow

Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.