Veterinary Receptionist

CareVet; Murray (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Revenue share

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k with match

Paid time off

Continuing education

Mental health support

Job summary

Murray Animal Hospital in Murray, KY is seeking a Veterinary Receptionist to greet clients, manage appointments, handle payments, and support a busy veterinary team. This on-site role emphasizes friendly customer service and accurate data entry in our billing system.

You will assist with prescriptions and product sales, maintain patient records, and participate in the hospital's wellness and revenue sharing programs. A positive attitude and ability to lift 50 pounds are required.

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• Strong communication and organizational skills are essential.
• Comfort with basic computer systems and data entry.

Responsibilities

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills

Customer Service

Communication skills

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist Murray Animal Hospital | Murray, KY

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Veterinary Receptionist Murray Animal Hospital | Murray, KY

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well.

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

All Full Time Team Members are eligible for benefits, including

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!