PartTime Veterinary Receptionist

Emergency Veterinary & Specialty Services of Roanoke; Port Richey (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and vision benefits

401k & matching program

Paid vacation and sick time

Job summary

Emergency Veterinary & Specialty Services of Roanoke is seeking a friendly receptionist in Port Richey, FL to greet clients, answer inquiries, book appointments, and process payments. The role requires excellent communication, multitasking, and a calm demeanor in a veterinary setting.

Weekend availability is required, with opportunities for professional development. You will maintain a welcoming reception area, handle calls and emails, and coordinate with the veterinary team to ensure smooth

Qualifications

• 1-2 years customer service experience
• 1-2 years veterinary medicine experience preferred but not required
• Weeknight and weekend availability required
• Compassionate and calm team-player
• Ability to multi-task
• Strong communication skills
• Highly organized with computer skills
• Self-starter with desire to grow

Responsibilities

• Greet clients and patients and maintain the reception area.
• Answer questions, triage concerns, and direct to the right party.
• Schedule appointments to optimize daily flow.
• Check in/out clients and process payments.
• Provide compassionate emotional support to clients during times of need.
• Answer calls or emails and coordinate with the veterinary team.

Skills

Customer service

Communication

Multitasking

Organizational skills

Computer skills

Team player

Self-starter

Compassionate

Job description

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

• A receptionist with 1 -2 years previous customer service experience.
• A minimum of 1 - 2 years professional vet med experience highly preferred, but not required.
• A weeknight and weekend availability is required for this position.
• Compassionate and calm team-player.
• Ability to multi-task.
• Strong communication skills.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/