Veterinary Receptionist

Alliance Animal Health; Mobile (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Vacation & Sick Time

Tuition Reimbursement

Career Development Opportunities

Referral Bonus Program

Job summary

Westside Veterinary Hospital in Mobile, AL is seeking a friendly receptionist to greet clients, triage questions, manage calls and emails, schedule appointments, and process payments.

The ideal candidate has at least 1 year of veterinary reception experience, is compassionate, calm, a strong communicator, and highly organized with solid computer skills. You will join a team committed to preventive care and compassionate pet owner support, with opportunities for training and career development.

Qualifications

• Experienced receptionist with veterinary experience preferred.
• Compassionate, calm, and a team player.
• Strong communication and multi-tasking abilities.
• Highly organized with proficient computer skills.

Responsibilities

• Greet and assist clients and patients in a welcoming manner.
• Answer calls or emails and direct to the appropriate party.
• Schedule appointments to maximize daily flow.
• Check in/out clients and process payments.
• Provide emotional support and handle sensitive medical outcomes.

Skills

Veterinary receptionist experience

Compassionate & calm demeanor

Strong communication

Multi-tasking

Computer skills

Job description

Westside Veterinary Hospital is a leading full-service veterinary clinic dedicated to providing exceptional care for pets in the Mobile area. Our team of skilled veterinarians, technicians, and support staff are committed to delivering high-quality, compassionate care to animals in need. We pride ourselves on creating a welcoming environment for both pets and their owners, with a focus on preventative care and wellness.

Our facility is equipped with advanced diagnostic and treatment tools, ensuring we can provide the best care possible for our patients. Whether we’re performing routine checkups or specialized treatments, we strive to exceed the expectations of pet owners and provide comfort and support during every stage of a pet’s life.

To learn more about us, visit us here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.