Veterinary Receptionist

Westside Veterinary Hospital; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Tuition Reimbursement Program

Job summary

Westside Veterinary Clinic is seeking an experienced receptionist to manage front desk tasks at a busy clinic in the United States. You will greet clients and patients, triage concerns, schedule appointments, process payments, and handle calls and emails professionally.

The role emphasizes compassion, calm communication, and teamwork, with opportunities for ongoing training and development while maintaining a welcoming, organized reception area.

Qualifications

• At least 1 year veterinary receptionist experience preferred.
• Compassionate, calm, team player, strong communicator.
• Highly organized with basic computer skills.
• Self-starter eager to learn and advance.

Responsibilities

• Greet clients and patients; triage concerns.
• Schedule appointments; manage check-in/out and payments.
• Answer calls and emails and direct to the appropriate party.
• Provide emotional support with discretion during times of need.
• Maintain reception area appearance.

Skills

Veterinary receptionist experience

Strong communication

Multi-tasking

Tools

Computer skills

Job description

Westside Veterinary Clinic isdedicated to providing the highest standards of veterinary care. We understand every pet has individual healthcare needs and we partner with our clients to meet those needs. We have a state-of-the-art facility with a complete in-house lab, 2 digital radiology units, modern surgical suite with the ability to perform complex and orthopedic procedures, a class IV therapy laser & more!

Florence is the largest city in NE South Carolina. The area is rich in history and has excellent weather year-round. Thus, for the outdoor enthusiasts, they will enjoy mountain hiking, fishing, hunting, and exploring the beautiful surroundings. Florence also offers downtown art galleries and cultural events year-round. The city is known for its affordable suburban lifestyle and booming economy. This growing region offers fantastic public schools and would be a great place to raise a family!

Come visit and check us out.... you won't want to leave!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.