Veterinary Receptionist

National Veterinary Associates; Katy (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Cinco Ranch Veterinary Hospital in Katy, TX is seeking a Veterinary Receptionist who is personable, highly organized, and passionate about animals. You’ll be the first friendly face our clients see, setting the tone for their visits and ensuring a positive experience from start to finish.

This full‑time front desk role includes scheduling, handling phones and emails, payments, and basic medical‑records duties, with a supportive team, growth opportunities, and a benefits package including health

Qualifications

• Experience in a veterinary or animal care setting is preferred.
• Strong customer service and communication skills required.
• Ability to multitask in a busy front-desk environment.

Responsibilities

• Welcoming clients and their pets with warmth, professionalism, and a smile.
• Scheduling appointments and managing our daily calendar with precision.
• Answering phones and responding to emails with prompt, courteous communication.
• Handling payments, invoices, and maintaining accurate medical records.
• Keeping the reception area tidy, clean, and welcoming.
• Assisting veterinarians and technicians with administrative tasks.
• Educating pet owners about services, procedures, and wellness products.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Job description

Hospital Name: Cinco Ranch Veterinary Hospital

Job Type: Support Staff

Description & Requirements

Join Our Team at Cinco Ranch Veterinary Hospital – Where Compassion Meets Excellence

At Cinco Ranch Veterinary Hospital, we’re more than just a clinic—we’re a compassionate, client-focused team dedicated to providing exceptional veterinary care in a warm, welcoming environment. Located in the heart of Katy, TX, we pride ourselves on treating every pet and pet parent with the respect and attention they deserve.

We’re currently seeking a Veterinary Receptionist who is personable, highly organized, and passionate about animals. As the first friendly face our clients see, you’ll play a vital role in setting the tone for their visit and ensuring their experience is positive from start to finish.

What Makes Cinco Ranch Special?

• A client- and patient-centered approach that prioritizes care and compassion.
• A supportive and collaborative team that values each member’s unique strengths.
• A fun and safe work environment where positivity and growth thrive.
• Real opportunities for professional development and long-term career growth.

Your Role Includes:

• Welcoming clients and their pets with warmth, professionalism, and a smile.
• Scheduling appointments and managing our daily calendar with precision.
• Answering phones and responding to emails with prompt, courteous communication.
• Handling payments, invoices, and maintaining accurate medical records.
• Keeping the reception area tidy, clean, and welcoming.
• Assisting veterinarians and technicians with administrative tasks.
• Educating pet owners about services, procedures, and wellness products.

What We’re Looking For:

• Previous experience in a veterinary or animal care setting is preferred.
• Strong interpersonal and customer service skills.
• Multitasking abilities in a fast-paced, team-oriented environment.
• Familiarity with animal care terminology and medical records (a plus!).
• A deep love for animals and a desire to help both pets and their people.

Schedule:

• Full-Time | Monday–Friday
• Every other Saturday (8:00 AM–2:00 PM)
• Some holiday coverage required
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

If you're ready to bring your passion for animals and customer service to a practice that truly values its people, we’d love to meet you!