Veterinary Receptionist

Cy Fair Animal Hospital; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

CyFair Animal Hospital is a full-service veterinary practice committed to delivering high-quality, compassionate care using today’s most advanced veterinary techniques. Our team serves the Houston and Dallas/Fort Worth areas with walk-in and scheduled appointments, fostering a collaborative and supportive environment for staff and clients alike.

We are seeking an experienced receptionist to greet clients, triage concerns, manage calls and emails, and handle scheduling and payments.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience (preferred).
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.
• Open availability required.

Responsibilities

• Greet and welcome clients and patients; triage client concerns.
• Answer calls or emails and direct to appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.

Skills

Receptionist experience

Compassionate

Strong communicator

Multi-tasking

Organized

Computer skills

Job description

CyFair Animal Hospital is a full-service veterinary practice committed to delivering high-quality, compassionate care using today’s most advanced veterinary techniques. Our dedicated team of doctors and support staff shares a deep passion for animals and a commitment to exceptional client service.

We proudly serve the Houston and Dallas/Fort Worth areas, as well as surrounding communities, offering both walk-in and scheduled appointments to meet the diverse needs of our clients. At CyFair, you'll be part of a supportive and experienced team focused on providing the best possible care for every pet that walks through our doors.

If you’re looking to join a fast-paced, collaborative environment where your love for animals and dedication to their care is valued—you’ll feel right at home here.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
• *Open availability required*

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.