Veterinary Receptionist

Concierge Elite; Jacksonville Beach (FL); On-site; Full time

Job summary

Birch Island Vet, an independently owned clinic in Jacksonville, Florida, is hiring a Veterinary Receptionist. This role is essential for ensuring a welcoming environment for clients and pets, managing appointments, and supporting the medical team. Ideal candidates will have 2+ years of experience, strong multitasking skills, and a passion for animal care.

Benefits

75% employee pet discount

Supportive, experienced team

Growth opportunities

Qualifications

• 2+ years of experience in a client-facing or receptionist role (vet clinic preferred).
• Calm, friendly demeanor with a love for helping people and animals.
• Comfortable with computers and practice management software.

Responsibilities

• Greet clients and their pets warmly, both in person and on the phone.
• Schedule appointments and manage daily calendars.
• Check patients in and out, process payments, and update records.

Skills

Multitasking

Organizational skills

Client communication

Customer service

Job description

Now Hiring: Veterinary Receptionist
Location: Birch Island Vet – Jacksonville, Florida
Independently Owned and Operated Clinic

Pay: Starting at $16/hour based on experience

Benefits: Full benefits package for full-time employees

• 75% employee pet discount

• Supportive, experienced team and growth opportunities

About the Role:

Birch Island Vet is seeking a compassionate and organized Veterinary Receptionist to be the first friendly face our clients and patients see. This role is vital to keeping our front office running smoothly and ensuring every pet parent feels welcome and cared for from start to finish.

What You'll Be Doing:

• Greet clients and their pets warmly—both in person and on the phone

• Schedule appointments and manage daily calendars

• Check patients in and out, process payments, and update records

• Communicate clearly with the medical team to ensure efficient patient flow

• Answer client questions about services, medications, and general care

• Help maintain a clean, professional, and welcoming front office space

What We're Looking For:

• 2+ years of experience in a client-facing or receptionist role (vet clinic preferred)

• Calm, friendly demeanor and a love for helping people and animals

• Strong multitasking and organizational skills

• Comfortable with computers, phones, and practice management software

• A team player who's reliable, punctual, and ready to grow with us

Bonus Points:

• Veterinary or animal care experience

• Familiarity with scheduling, invoicing, and medical record systems

If you're looking for a friendly, low-drama practice that values teamwork, client relationships, and high-quality care, we'd love to meet you.

Apply today and bring your talents to Birch Island Vet.