Veterinary Receptionist

Southern Veterinary Partners; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in veterinary care is seeking a Receptionist to join their busy animal hospital. This role involves managing client communications, maintaining records, and providing exceptional service while working within a dedicated team. The position offers competitive pay and various benefits, aiming to support professional growth in a nurturing environment.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance

Short Term Disability

Paid Time Off

Educational assistance for veterinary technician programs

FREE Teladoc 24/7 doctor access

Discounted Veterinary Care

Employee Assistance Program (EAP)

Opportunities for community impact and career growth

Qualifications

• Strong verbal and written communication skills.
• Experience with veterinary software preferred.
• Ability to handle stressful situations.

Responsibilities

• Handle client calls for scheduling and inquiries.
• Maintain accurate client and pet records.
• Provide excellent customer service.

Skills

Communication

Organizational skills

Customer service

Tools

Veterinary software

Job description

St. Bernard's Animal Hospital is seeking an energetic professional to join our fast-paced, multi-doctor animal hospital. We are committed to providing the highest standard of care to our clients and patients. Our hospital features a fully equipped surgical suite, digital radiology, digital dental radiology, cold laser therapy, acupuncture, and an in-house diagnostic laboratory. Due to our client-centered approach, this role requires dedication to delivering exceptional care and communication.

As a Receptionist, you will:

• Handle client calls for scheduling and inquiries.
• Prioritize multiple tasks calmly and efficiently.
• Maintain accurate client and pet records, including referrals and medical history.
• Assist clients with instructions, information, invoices, prescriptions, and scheduling.
• Use hospital computer systems to document and communicate.
• Manage hospital finances, including transactions and cash handling.
• Provide excellent customer service and professional communication.
• Educate clients on pet health, preventive care, and hospital services.
• Maintain a positive and empathetic attitude in all interactions.
• Utilize office equipment and have knowledge of veterinary terminology and procedures.
• Work flexible hours, including some weekends and holidays.
• Possess organizational skills and the ability to work independently and as part of a team.

Qualifications:

• Experience with veterinary software preferred.
• Strong verbal and written communication skills.
• Ability to handle stressful situations with good judgment.

Compensation and Benefits:

• Pay of $16.00/hr
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays)
• Educational assistance for veterinary technician programs
• FREE Teladoc 24/7 doctor access
• Discounted Veterinary Care
• Employee Assistance Program (EAP)
• Opportunity to impact your community and grow your career in a supportive environment

Our team’s dedication has led to significant growth, earning us recognition as one of the most loved workplaces and among the fastest-growing companies nationally.