Veterinary Receptionist - Jacksonville, FL

Hhahvets; Jacksonville (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Veterinary Receptionist to join their compassionate team in Jacksonville. This role emphasizes outstanding patient care and client service, ensuring a positive experience for both pets and their owners. The position offers a healthy work-life balance with no nights or holidays, along with a variety of benefits including flexible compensation, health insurance, and generous paid time off. Ideal candidates will have experience in veterinary reception, strong communication skills, and a commitment to teamwork. If you're ready to make a difference in a supportive environment, this opportunity is perfect for you!

Benefits

401(k) matching

Flexible Spending Account

Health Insurance

Tuition Support Program

Paid Time Off

Paid Holidays

Continuing education allowance

Employee Assistance Program

Discounted lab work for pets

Quarterly Team Rewards Bonus

Qualifications

• 1+ years of experience as a veterinary receptionist is required.
• Knowledge of veterinary terminology and prescription handling is essential.

Responsibilities

• Provide exceptional client service and patient care.
• Handle phone calls, schedule appointments, and process transactions.

Skills

Veterinary terminology knowledge

Customer service skills

Multi-function phone handling

Transaction handling (credit, cash, check)

Scheduling appointments

Education

High School Diploma

Veterinary Receptionist Certification

Tools

ImproMed Software

Job description

Veterinary Receptionist - Jacksonville, FL

Are you passionate about providing outstanding patient care and exceptional client service? Do you believe that teamwork and cool heads prevail? Are you looking for a work environment that lights your fire, not burns you out? If so, we would love to hear from you!

Hidden Hills Animal Hospital is looking for an established veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care.

At Hidden Hills Animal Hospital, we believe in a healthy work-life balance. We don't work nights or holidays, our Saturday shifts are rotated through, and we are closed on Sundays. We also offer awesome benefits to support a healthy and rewarding work environment, including:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
• Six paid holidays
• Employee Assistance Program
• Employee discount program

Requirements:

• 1+ Years as a Veterinary Receptionist
• ImproMed Software knowledge is a plus!
• Answering multi-function phone lines
• Veterinary terminology and prescription knowledge
• Scheduling, admitting and discharging appointments
• Credit card, cash, and check transactions

Think you're the veterinary receptionist we've been looking for? Let's find you the perfect place in our pack! Apply today so we can get started!

Diversity, equity, and inclusion are core values at Hidden Hills Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays