Veterinary Receptionist

Alliance Animal Health; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Job summary

O’Connor Animal Hospital in Irving, TX is seeking a friendly veterinary receptionist to greet clients, schedule appointments, and manage front-desk operations with warmth and professionalism.

Fluency in English and Spanish is required to bridge communication between clients and the veterinary team, supporting compassionate care for pets and owners in a busy hospital setting.

Qualifications

• At least 1 year of veterinary receptionist or veterinary hospital experience is preferred.
• Excellent communication and customer service skills.
• Strong computer and organizational skills.

Responsibilities

• Greet and welcome clients and patients with a warm, professional attitude.
• Answer phone calls, emails, and client questions and direct concerns to the appropriate team member.
• Schedule appointments while helping maintain an efficient daily flow.
• Check clients in and out and accurately process payments.
• Maintain a clean, organized, and welcoming reception area.
• Provide compassionate and discreet emotional support to clients during difficult situations.
• Help communicate veterinary recommendations and information clearly to pet owners.
• Work closely with the veterinary team to support patient and client care.

Skills

Bilingual English/Spanish

Customer service oriented

Strong communication

Job description

O’Connor Animal Hospital is looking for a friendly, compassionate veterinary receptionist to join our growing team in Irving, TX!

Since 1997, O’Connor Animal Hospital has proudly served the Irving community as a full-service veterinary practice caring for dogs and cats. Led by Dr. Kang, our experienced team provides everything from wellness exams, vaccinations, bloodwork, dental care, diagnostic imaging, surgery, boarding, and grooming to advanced laparoscopic and orthopedic procedures

Our diverse team provides care in English, Spanish, and Korean, allowing us to create a welcoming experience for every client and patient. As a Bilingual Veterinary Receptionist, your Spanish-speaking skills will play an important role in helping clients feel heard, understood, and comfortable throughout their pet’s visit.

Bilingual English/Spanish skills required

As a veterinary receptionist, you’ll be one of the first faces clients and their pets see. You’ll help keep the front desk running smoothly while providing the compassionate, professional service our clients have come to expect.

Your responsibilities will include:

• Greet and welcome clients and patients with a warm, professional attitude
• Answer phone calls, emails, and client questions and direct concerns to the appropriate team member
• Schedule appointments while helping maintain an efficient daily flow
• Check clients in and out and accurately process payments
• Maintain a clean, organized, and welcoming reception area
• Provide compassionate and discreet emotional support to clients during difficult or sensitive situations
• Help communicate veterinary recommendations and information clearly to pet owners
• Work closely with the veterinary team to support excellent patient and client care

The ideal Bilingual Veterinary Receptionist will be comfortable communicating with Spanish-speaking clients and helping bridge communication between clients and our veterinary team.

Qualifications

What We’re Looking For

We’re looking for a veterinary receptionist who is compassionate, calm under pressure, organized, and comfortable juggling multiple priorities in a busy veterinary hospital. You’ll thrive here if you’re a strong communicator, team player, and self-starter who enjoys learning.

• At least 1 year of veterinary receptionist or veterinary hospital experience required
• Strong computer and organizational skills
• Excellent communication and customer service skills
• Ability to multitask while maintaining attention to detail
• Compassionate approach when supporting clients through various medical outcomes
• Willingness to continue developing yourveterinary knowledge and skills

Working in a veterinary hospital means you may encounter unpleasant odors and noises and may be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you want to become a master of your role or grow into your next career opportunity, you’ll have access to virtual and hands‑on training and continuing development. If you’re a Bilingual Veterinary Receptionist looking to join a supportive team that truly cares about pets and their people, we’d love to meet you!

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

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