Veterinary Receptionist

Independence Veterinary Clinic; Independence (IA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Vision insurance

Dental insurance

Job summary

Independence Veterinary Clinic in Independence, Iowa is hiring a Veterinary Receptionist to provide friendly front-desk service, greet clients, schedule appointments, and handle payments.

The role requires strong customer service, organization, and tech skills; full-time team members receive comprehensive benefits including PTO and medical, vision, and dental insurance.

Qualifications

• High School Diploma or relevant education and work experience.
• Customer Service experience preferred.
• Strong organizational and tech skills.
• Team oriented with good communication.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerized billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist
Independence Veterinary Clinic | Independence, Iowa

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well..All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone callswhich may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanlinessof waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented

All Full Time Team Members are eligible for benefits, including:

• Paid time off
• Best-in-class medical, vision, and dental insurance