Veterinary Receptionist

Meadowbrook Veterinary Clinic PC; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

Meadowbrook Veterinary Clinic is seeking a full-time veterinary receptionist to provide excellent customer service and support in a fast-paced environment. Responsibilities include managing client interactions, ensuring smooth appointment scheduling, and maintaining organizational standards to enhance client experiences.

Benefits

Medical, dental, and vision benefits

Retirement plans

Employee pet discount

Paid time off

Qualifications

• Prior experience in a veterinary or medical office preferred.
• Strong organizational and multitasking abilities.
• Maintain professionalism and a positive attitude.

Responsibilities

• Greet clients and manage appointment processes.
• Handle payments and scheduling of future appointments.
• Answer calls and assist with client inquiries.

Skills

Organizational skills

Multitasking skills

Calm demeanor

Professionalism

Education

Previous experience as a veterinary receptionist or medical office assistant

Job description

Meadowbrook Veterinary Clinic is hiring a full-time veterinary receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission toprovide compassionate care through veterinary excellence, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday- Friday - 7:00 am - 5:30 pm. 4 10-hour shifts. Rotating Saturdays 7:45 am -12 pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

AboutMeadowbrook Veterinary Clinic

As a full-service, AAHA-accredited veterinary medical facility in Peoria, Illinois, we pride ourselves on delivering top-notch medical, surgical, and dental care through our professional and courteous staff. Our team is highly skilled in PennHip evaluations, A-Stamp certifications, TPLO procedures, orthopedic surgery, abdominal ultrasounds, and echocardiography. We are dedicated to promoting responsible pet ownership, preventative healthcare, and providing health-related education.

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