Veterinary Receptionist

Veterinary United; Belleville (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading veterinary practice as a Veterinary Receptionist, where you'll be the first point of contact for clients and their pets. A love for animals and a commitment to excellent customer service are essential in this role. As part of a supportive team, you'll help create a welcoming atmosphere and assist with daily operations, ensuring a positive experience for every visitor. This full-time position offers an opportunity to grow in the veterinary field while making a significant impact.

Qualifications

• 1+ year of prior customer service experience.
• Reception experience highly preferred.
• Ability to lift up to 50 lbs.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones and schedule appointments.
• Maintain a clean and organized reception area.

Skills

Customer Service

Multi-tasking

Communication

Education

High School Diploma or GED

Job description

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Jumpstart Your Career in Veterinary Medicine at Veterinary United!

Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness advocates is transforming veterinary care for the better. As part of our team, you’ll contribute to a supportive and positive environment that delivers individual care to every patient and client, while also making a meaningful impact in our communities.

Be a Pawsitive Influence!

The ideal candidate will be pet- and people-friendly, energetic, and eager to help create the best experience for every pet and their owner. As the first point of contact, you'll bring warmth and positivity to every interaction, setting the tone for exceptional customer service. Your love for animals of all kinds will shine through as you grow in a field that combines compassion with continuous learning and growth.

Role Overview: Client Ambassador

As a Client Ambassador, You'll Support The Hospital’s Daily Operations And Create An Inviting And Efficient Front Desk Experience. You Will

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.
  
  
  

Qualifications

• High School Diploma or GED.
• 1+ year of prior customer service experience.
• Reception experience highly preferred.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.
• Physical Requirements: Must be able to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.
  
  
  

Why Join Veterinary United?

At Veterinary United, we believe in teamwork, growth, and fostering a positive culture. We aim to be changemakers in veterinary medicine, building a better future for our hospitals, teams, and clients. If you’re open to growth, positivity, and making a difference in the veterinary field, Veterinary United is the perfect place for you!

Ready to be part of something bigger? Apply today and become a changemaker with Veterinary United!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary Services

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