Veterinary Receptionist

Allianceanimal; Hopewell Junction (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and compassionate team at a state-of-the-art veterinary hospital, where your role as a receptionist is vital to ensuring a welcoming environment for clients and their pets. This innovative practice emphasizes preventative care and offers a variety of services to keep pets healthy. With opportunities for growth through training and development, you will be part of a supportive community dedicated to providing excellent care. Enjoy a family-friendly atmosphere in a location that blends small-town charm with easy access to the vibrant life of New York City. If you're passionate about animal care and client service, this position is perfect for you!

Benefits

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Uniform Allowance

Qualifications

• Minimum of 1 year of veterinary experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet and welcome clients and patients in a friendly manner.
• Schedule appointments and manage client inquiries efficiently.
• Maintain the reception area's visual appeal and cleanliness.

Skills

Compassionate

Strong Communicator

Multi-Tasker

Highly organized

Self-starter

Education

1-year veterinary experience

Tools

Computer skills

Job description

A.C.E. Veterinary Hospital is a three doctor, family style, companion animal practice with an immediate opening for a full time receptionist in Hopewell Junction, NY. Our brand new, innovative, state of the art full-service facility offers many services including preventative care, wellness care, surgery, and dental case management. Our mission is to emphasize preventative care, so our patients live longer and healthier lives. Doctors Brooke Wehrlin and Dr. Preston Kellner have been veterinarians in the area for 20 years and are committed to providing excellent and compassionate care to their clients. A.C.E. Veterinary Hospital prides itself on being an AAHA accredited hospital and on its client communication as well as the friendly and caring environment for the clients and patients. Using exceptional technology and staffing experienced, dedicated veterinarians, and team members, we’re committed to keeping pets, and our surrounding community, healthy and thriving!

We are located in Hopewell Junction; the perfect blend of a small town and your traditional suburb feel. Our beautiful area provides a family friendly atmosphere, an abundance of outdoor activities, and a large recreational center that holds community events year-round. Not to mention we have the Rail Trail, the best walking and biking path in the U.S. Our proximity to New York City makes for easy access to all the incredible things that the big city has to offer, while providing a quiet haven away from the hustle and bustle. From farms to malls there’s a little for everyone here!

Job duties include, but are not limited to:

1. Maintain the visual appeal of the hospital reception area
2. Greet and welcome clients and patients
3. Answer questions and triage client concerns
4. Answer calls or emails and direct to the appropriate party for resolution
5. Schedule appointments to maximize efficiency and daily flow
6. Check in and check out clients and process payments
7. Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.